Student Worker, Financial Services

ArcBest; Fort Smith (AR); Hybrid; USD 17,000 - 22,000; Part time

Job summary

ArcBest is seeking a Student Worker in the Financial Services department in Fort Smith, AR to support daily invoicing, cash application, accounts payable and accounts receivable processes. You will interact with multiple teams and help ensure accurate billing and timely payments.

You will review customer terms and shipment details, process invoices, apply cash receipts, and assist with vendor invoices. This role emphasizes confidentiality, flexibility, and problem solving while offering

Qualifications

• Proficient in Microsoft Office Suite.
• High School Diploma or GED (required).
• Pursuing a Bachelor's Degree.

Responsibilities

• Review customer terms, paperwork and shipment details to ensure accurate invoicing.
• Manage customer account balances and identify delinquent payment situations.
• Process, print and transmit invoices.
• Apply cash as it is received from customer.
• Work to ensure customer and carrier relationships are maintained.
• Resolve customer disputes and rejections and perform root cause analysis with invoice transmission.
• Resolve account past due issues, billing disputes, misapplied payments, and other requests to ensure timely payment.
• Image carrier invoices and index for payment processing and records storage.
• Review and approve vendor invoices, setups, and corrections.
• Determine root cause for late payments and implement solutions to prevent future late payments.
• Work on projects such as gathering credit report data, organizing correspondence to customers, and entering invoice data into online systems.
• Improve quality, productivity, and effectiveness through the Quality Process.

Skills

Microsoft Office

Education

High School Diploma / GED

Pursuing Bachelor's Degree

Tools

None

Job description

Job Description

The Student Worker in the Financial Services department is primarily responsible for managing daily procedures for the department and managing customer and vendor relationships. This position will work with multiple teams including Accounts Receivable, Cash Application, and Accounts Payable, as deemed appropriate by the leadership of the department.

Responsibilities

• Review customer terms, paperwork and shipment details to ensure accurate invoicing.

• Manage customer account balances and identify delinquent payment situations.

• Process, print and transmit invoices.

• Apply cash as it is received from customer.

• Work to ensure customer and carrier relationships are maintained.

• Resolve customer disputes and rejections and perform root cause analysis with invoice transmission.

• Resolve account past due issues, billing disputes, misapplied payments, and other requests, as needed, to ensure accurate and timely payment of invoices.

• Image carrier invoices and index for payment processing and records storage.

• Review and approve vendor invoices, setups, and corrections.

• Determine root cause issue for late payments and implement problem solving solutions to prevent future late payments either from customers (A/R) or vendors (A/P).

• Work on specific projects as they arise, such as gathering credit report data, organizing and printing correspondence to customers, and entering invoice data into online systems.

• Improve quality, productivity, and effectiveness through the Quality Process in the handling of internal and external customers.

• Other duties and projects, as assigned.

Requirements

Education:

• High School Diploma / GED, required

• Pursuing Bachelor's Degree

Experience:

• No prior experience necessary

Computer Skills:

• Proficient in Microsoft Office Suite, preferred

Additional Requirements:

• Must be able to maintain highly confidential information.

Competencies:

• Active Learning

• Flexibility and Adaptability

• Initiative

• Interpersonal Relationships

• Managing Multiple Priorities

• Problem Solving

Other Details

Work Hours:

• This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.

Travel Requirements:

• Minimal (0%-25%)

Compensation:

• This is an hourly position paid biweekly.

About Us

ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.

An Equal Opportunity Employer M/F/Vet/Disability