Student Financial Services Advisor

Ariane Roussel; North Manchester (IN); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Five weeks of paid time off

Tuition remission for eligible staff &

Dependents

Medical coverage through an ICHRA

Dental and vision insurance

Life and disability insurance options

Paid holidays

Employee Assistance Program

Professional development opportunities

Job summary

Manchester University in North Manchester, IN, is seeking a Counselor, Student Financial Services to guide students and families through financial aid options and decision-making. You’ll administer federal/state aid, verify data, and collaborate across campus to ensure accurate, compliant processes.

The role emphasizes student-focused service, training staff, and supporting enrollment and retention initiatives within a collaborative university setting.

Qualifications

• Bachelor's degree required.
• Minimum of one year of financial aid experience.
• Strong customer service, written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Ellucian Colleague, Insights, Microsoft Office Suite, and related tools.
• Commitment to fostering an inclusive environment.

Responsibilities

• Administer and award financial aid in compliance with applicable regulations.
• Counsel students and families on eligibility, awards, and payment options.
• Support verification processes, including documentation review and communications.
• Assist with COD and EdConnect data exchanges.
• Support loan programs including certifications and entrance/exit counseling.
• Administer Indiana state financial aid programs and processing.

Skills

Customer service

Communication skills

Team collaboration

Problem-solving

Attention to detail

Independent working

Education

Bachelor's degree

Tools

Ellucian Colleague

Colleague Insights

Microsoft Office

Web-based applications

Job description

Manchester University in North Manchester, IN, is seeking a Counselor, Student Financial Services to guide students and families through financial aid options and decision-making. You’ll administer federal/state aid, verify data, and collaborate across campus to ensure accurate, compliant processes.

The role emphasizes student-focused service, training staff, and supporting enrollment and retention initiatives within a collaborative university setting.