Student Financial Aid Specialist

Keiser University; Clearwater (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Keiser University is seeking a Financial Aid Officer to guide students through the financial aid process and ensure proper funding for each semester. Responsibilities include FAFSA assistance, determining Title IV eligibility, and creating cost estimates for students and parents.

The role requires 2–4 years of business experience, knowledge of federal/state funding, and flexibility in hours to cover day, evening, and weekend shifts. Strong customer service and accuracy are essential.

Qualifications

• Bachelor's degree is required.
• 2-4 years of business experience.
• Knowledge of Federal and State funding programs helpful.
• Knowledge of Title IV regulations helpful.
• Knowledge of Webclient software helpful.
• Financial Aid Experience helpful.
• Ability to work assigned/flexible hours necessary to complete the job on a weekly basis.

Responsibilities

• Assist the student with filling out the FAFSA.
• Determine the student's title IV eligibility.
• Create cost estimates and explain funding options to the students and parents.
• Work with students to obtain the documentation necessary to process their aid if they are selected for verification.
• Review weekly reports to ensure all students' financial aid has been processed.
• Submit financial aid packages to be processed by established deadlines.
• Ensure a low rate of return due to errors on all packages submitted to be processed.
• Provide excellent customer service and answers to student inquiries.

Skills

Customer service

Communication

Time management

Teamwork

Dependability

Decision making

Accuracy

Innovation

Education

Bachelor's Degree

Tools

Webclient software

Financial Aid software

Job description

Keiser University is seeking a Financial Aid Officer to guide students through the financial aid process and ensure proper funding for each semester. Responsibilities include FAFSA assistance, determining Title IV eligibility, and creating cost estimates for students and parents.

The role requires 2–4 years of business experience, knowledge of federal/state funding, and flexibility in hours to cover day, evening, and weekend shifts. Strong customer service and accuracy are essential.