Student Financial Aid Navigator

Keiser University; Town of Florida (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Keiser University is seeking a Financial Aid Officer to guide students through the financial aid process, ensuring they are funded and prepared to start each semester. You will help students fill out the FAFSA, determine Title IV eligibility, and create cost estimates to explain funding options.

You will collect documentation for verification, review weekly reports, submit packages by deadlines, and strive for accuracy with zero or minimal errors while providing outstanding customer service.

Qualifications

• Bachelor's degree is required.
• 2-4 years of business experience.
• Demonstrated ability of Key Behaviors.
• Knowledge of Federal and State funding programs helpful.
• Knowledge of Title IV regulations helpful.
• Knowledge of Webclient software helpful.
• Financial Aid Experience helpful.
• Ability to work assigned/flexible hours necessary to complete the job on a weekly basis.

Responsibilities

• Assist the student with filling out the FAFSA.
• Determine the student's title IV eligibility.
• Create cost estimates and explain funding options to the students and parents.
• Work with students to obtain the documentation necessary to process their aid if they are selected for verification.
• Review weekly reports to ensure all students' financial aid has been processed.
• Submit financial aid packages to be processed by established deadlines.
• Ensure a low rate of return due to errors on all packages submitted to be processed.
• Provide excellent customer service and answers to student inquiries.

Skills

Dependability

Teamwork

Decision Making

Communication

Time Management

Work Ethic

Accuracy

Innovation

Education

Bachelor's Degree

Tools

WebClient software

Job description

Keiser University is seeking a Financial Aid Officer to guide students through the financial aid process, ensuring they are funded and prepared to start each semester. You will help students fill out the FAFSA, determine Title IV eligibility, and create cost estimates to explain funding options.

You will collect documentation for verification, review weekly reports, submit packages by deadlines, and strive for accuracy with zero or minimal errors while providing outstanding customer service.