Student Financial Aid Navigator - Full-Time

Keiser University; Melbourne (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Keiser University is seeking a Financial Aid Officer to guide students through the financial aid process and ensure funding and packaging for each semester. You will assist with FAFSA, determine Title IV eligibility, create cost estimates, and explain funding options to students and parents.

You will collect documentation for verification, review weekly processing reports, and submit packages by deadlines while maintaining low error rates and delivering excellent customer service.

Qualifications

• Bachelor's degree required.
• 2–4 years of business experience.
• Knowledge of title IV regulations is helpful.
• Knowledge of Federal and State funding programs is helpful.
• Knowledge of Webclient software helpful.
• Financial aid experience is helpful.
• Ability to work flexible hours weekly.

Responsibilities

• Assist students with completing the FAFSA.
• Determine title IV eligibility.
• Create cost estimates and explain funding options to students and parents.
• Obtain documentation for aid processing when selected for verification.
• Review weekly reports to ensure aid is processed.
• Submit financial aid packages by deadlines.
• Maintain low error rates on submitted packages.
• Provide excellent customer service and respond to inquiries.

Education

Bachelor's Degree

Tools

Webclient

Job description

Keiser University is seeking a Financial Aid Officer to guide students through the financial aid process and ensure funding and packaging for each semester. You will assist with FAFSA, determine Title IV eligibility, create cost estimates, and explain funding options to students and parents.

You will collect documentation for verification, review weekly processing reports, and submit packages by deadlines while maintaining low error rates and delivering excellent customer service.