Financial Aid Officer

Keiser University; Melbourne (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Keiser University is seeking a Financial Aid Officer to guide students through the financial aid process and ensure funding and packaging for each semester. You will assist with FAFSA, determine Title IV eligibility, create cost estimates, and explain funding options to students and parents.

You will collect documentation for verification, review weekly processing reports, and submit packages by deadlines while maintaining low error rates and delivering excellent customer service.

Qualifications

• Bachelor's degree required.
• 2–4 years of business experience.
• Knowledge of title IV regulations is helpful.
• Knowledge of Federal and State funding programs is helpful.
• Knowledge of Webclient software helpful.
• Financial aid experience is helpful.
• Ability to work flexible hours weekly.

Responsibilities

• Assist students with completing the FAFSA.
• Determine title IV eligibility.
• Create cost estimates and explain funding options to students and parents.
• Obtain documentation for aid processing when selected for verification.
• Review weekly reports to ensure aid is processed.
• Submit financial aid packages by deadlines.
• Maintain low error rates on submitted packages.
• Provide excellent customer service and respond to inquiries.

Education

Bachelor's Degree

Tools

Webclient

Job description

The purpose of the Financial Aid Officer is to guide students through the financial aid process and ensure they are properly funded, packaged and prepared to start each semester. The Financial Aid Officer will:

• Assist the student with filling out the FAFSA
• Determine the student's title IV eligibility
• Create cost estimates and explain funding options to the students and parents
• Work with students to obtain the documentation necessary to process their aid if they are selected for verification
• Review weekly reports to ensure all students' financial aid has been processed
• Submit financial aid packages to be processed by established deadlines
• Ensure a low rate of return due to errors on all packages submitted to be processed
• Provide excellent customer service and answers to student inquiries

Qualifications:

• Bachelor's Degree is required
• 2-4 years of business experience
• Demonstrated ability of Key Behaviors
• Knowledge of Federal and State funding programs helpful
• Knowledge of title IV regulations helpful
• Knowledge of Webclient software helpful
• Financial Aid Experience helpful
• Ability to work assigned/flexible hours necessary to complete the job on a weekly basis

Key Behaviors:

• Dependability: Respond to requests in a timely manner
• Teamwork: Balance team and individual responsibilities
• Decision Making: Display willingness to make decisions
• Communication: Effectively communicate with others
• Time Management: Able to complete all job requirements in allotted time
• Work Ethic: Display an organized and results-oriented approach, and motivation to perform without extensive direction
• Accuracy: Display a high quality of work and level of accuracy
• Innovation: Use a creative, solution-oriented approach to address problems

This is a full time position that requires day, evening and weekend availability.