Student Financial Aid Operations Manager

NC Community Colleges; North Carolina; On-site; USD 65,000 - 85,000; Full time

Job summary

Brunswick Community College seeks an Assistant Director of Student Financial Resources to manage financial aid operations, ensure regulatory compliance, and supervise staff. Responsibilities include counseling students, processing aid applications, and coordinating with the Business Office.

Ideal candidates hold a bachelor degree, have experience with Colleague, NSLDS, and COD, and demonstrate strong communication, multitasking, and confidentiality.

Qualifications

• Bachelor degree and two+ years in financial aid or related field; or equivalent.
• Working knowledge of Colleague, NSLDS and COD.
• Excellent written and verbal communication and collaboration skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong Microsoft Office skills and experience with relational databases.
• Willingness to work longer hours during peak periods.

Responsibilities

• Counsel and assist students applying for financial aid opportunities.
• Assess accuracy of submitted information and process applications timely.
• Communicate with students, families, staff and faculty confidentially.
• Supervise Federal Work-Study program and payroll submissions.
• Monitor and complete Title IV paperwork in cooperation with the Business Office.
• Monitor SAP and other criteria; advise on eligibility and appeals.
• Develop processing procedures ensuring compliance with regulations.
• Train staff on office procedures and provide troubleshooting support.
• Perform other duties as assigned by the Director.

Skills

Communication skills

Multitasking

Microsoft Office

Discretion and confidentiality

Prioritization

Interpersonal skills

Education

Bachelor degree

Bachelor’s Degree in Business or related field

Tools

Colleague

NSLDS

COD

Job description

Brunswick Community College seeks an Assistant Director of Student Financial Resources to manage financial aid operations, ensure regulatory compliance, and supervise staff. Responsibilities include counseling students, processing aid applications, and coordinating with the Business Office.

Ideal candidates hold a bachelor degree, have experience with Colleague, NSLDS, and COD, and demonstrate strong communication, multitasking, and confidentiality.