Full-Time Assistant Director of Financial Aid

Richmond Community College; Hamlet (NC); On-site; USD 60,000 - 75,000; Full time

Job summary

Richmond Community College is seeking an Financial Aid Assistant Director to assist with all facets of the institution's financial aid programs. This role provides lead support to the Financial Aid Specialist and works under the Director of Financial Aid and the Vice President of Student Services.

The position focuses on counseling students, determining eligibility, processing awards, ensuring SAP compliance, and coordinating with Veteran services while maintaining accurate posting and reporting

Qualifications

• Bachelor's degree from an accredited college or university in business administration, accounting, finance, computer information, or a closely related field.
• Two years of related financial aid experience preferred.
• Must possess data entry work processing skills and be proficient in Microsoft Office products (Word, Excel, and PowerPoint).
• Experience with Colleague preferred.

Responsibilities

• Counsels and assists students applying for financial aid opportunities.
• Explains financial aid programs and eligibility criteria.
• Provides intake services and responds to student inquiries; creates, sends, and responds to correspondence relating to financial aid programs and answers phones.
• Determines eligibility and computes financial aid awards utilizing various software packages; processes applications and makes corrections of student aid files; completes verifications and monitors documentation and award notifications.
• Assist in compliance with federal/state regulations and audit requirements as specified by the US Department of Education, NC State Education Assistance Authority, and NC Community College System.
• Monitors SAP and other criteria to ensure aid eligibility; notifies students of continued eligibility or disqualification; advises on appeal processes.
• Assist Veterans' Certifying Official with paperwork for submission to the Veterans Administration and monitoring certifications.
• Oversee posting of student aid funds to accounts in preparation for disbursements and assist with Return to Title IV calculations.
• Maintain procedures and reports to complete federal, state, and institutional reporting and prepare information for review by the Director of Financial Aid.
• Assist with annual setup of financial aid components, software updates, data testing, and troubleshooting Colleague.
• Maintain awareness of best practices, emerging trends, and new legislation relating to Financial Aid.

Skills

Financial aid knowledge

MS Office

Colleague software

Data entry

Communication skills

Team leadership

Education

Bachelor's degree in business administration, accounting, finance, computer information or related field

Tools

Colleague

Microsoft Excel

PowerPoint

Job description

General Description

The Financial Aid Assistant Director, under the direction of the Director of Financial Aid and the Vice President of Student Services, is responsible for assisting with all facets of the institution's financial aid programs. This position will provide lead support to the Financial Aid Specialist.

Essential Duties of the Position

1. Counsels and assists students applying for financial aid opportunities.


2. Explains financial aid programs and eligibility criteria.


3. Provides intake services and responds to student inquiries; creates, sends, and responds to correspondence relating to financial aid programs and answers phones.


4. Determines eligibility and computes financial aid awards utilizing various software packages. This includes processing applications and making corrections of student aid files. Also completes verifications, and monitors document tracking correspondence and award notifications.


5. Assist in the administration of the College's efforts to ensure compliance with federal and state regulations and audit requirements as specified by the US Department of Education, the NC State Education Assistance Authority, and the NC Community College System.


6. Monitors student records for Satisfactory Academic Progress (SAP) and other criteria to ensure that financial aid obligations have been met, notifies students of continued eligibility or disqualification; advises students of the appeal processes and processes appeals.


7. Responsible for assisting the Veterans' Certifying Official in completing the required paperwork for submission to the Veterans Administration, including monitoring and adjusting certifications as needed.


8. Oversee the timely and accurate posting of student aid funds to student accounts in preparation for disbursements.


9. Assist with calculations of Return to Title IV.


10. Maintain procedures and reports necessary to complete annual federal, state, and institutional reporting requirements and prepare report information for review by the Director of Financial Aid.


11. Assist with annual setup of financial aid component, software updates, data testing, and troubleshooting Colleague.


12. Maintains awareness of best practices, emerging trends and new legislation relating to Financial Aid functional area.


13. Ability to establish, cultivate, and maintain positive, professional relationships with students, colleagues, and a greater network.


14. Develop and conduct FA presentations and participate in outreach activities.


15. Attends meetings and participates on committees as assigned.


16. Attends professional workshops and conferences.


17. Handles sensitive student information with confidentiality and discretion.


18. Performs other duties as assigned.

Position Qualifications

Knowledge, Skills, and Abilities

Understanding of and commitment to the unique nature and role of the community college with special reference to the total fulfillment of the open-door policy. Understanding of and commitment to the mission and vision of Richmond Community College. Demonstrated ability to exercise initiative, tact, and diplomacy, and possess a positive student-oriented attitude. Strong attention to detail and the ability to understand and comply with all regulations.

Minimum Education and Experience

Bachelor's degree from an accredited college or university, with course work in business administration, accounting, finance, computer information, or a closely related field required. Two years of related financial aid experience preferred. Must possess data entry work processing skills and be proficient in Microsoft Office products (Word, Excel, and PowerPoint). Experience with Colleague preferred.

Location

Hamlet Campus