Assistant Director, Financial Aid Operations & Compliance

Johnson C Smith University Inc; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Johnson C Smith University Inc. in Charlotte, NC, is seeking an Assistant Director of Financial Aid to oversee day-to-day operations of the Office of Financial Aid and implement electronic processes across programs, ensuring accuracy and compliance.

This role advises students on loans, grants, and scholarships, administers federal and state aid programs, reconciles funds, supervises staff, and collaborates with institutional technology to optimize systems such as PowerFAIDS and COD.

Qualifications

• Bachelor's degree in an appropriate area; five years in higher education financial aid preferred.
• Deep knowledge of federal/state student aid rules and regulations.
• Ability to work with multiple databases and operating systems.
• Experience with Windows-based MS Office applications including Word, Excel, PowerPoint and Access.

Responsibilities

• Participates in recruitment to communicate with prospective and admitted students and internal offices.
• Administer and conduct ongoing statistical reviews and reconciliation of all financial aid programs.
• Ensures compliance with federal, state and institutional rules and regulations.
• Maintain day-to-day responsibility for the PowerFAIDS module and related system rules.
• Determines eligibility and awards various types of institutional, state, and federal financial aid.
• Provides support in processing Federal Direct Loan programs and COD.
• Oversee scholarships, and manage loan program accounts and reconciliation.
• Supervise Financial Aid Counseling staff and coordinate workflow.

Skills

Problem-solving abilities

Counseling and advising students

Liaison with internal and external S

Education

Bachelor's degree in an appropriate area of specialization

Tools

Jenzabar EX

SQL

PowerFAIDS

COD

Ellucian Colleague

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Job description

Johnson C Smith University Inc. in Charlotte, NC, is seeking an Assistant Director of Financial Aid to oversee day-to-day operations of the Office of Financial Aid and implement electronic processes across programs, ensuring accuracy and compliance.

This role advises students on loans, grants, and scholarships, administers federal and state aid programs, reconciles funds, supervises staff, and collaborates with institutional technology to optimize systems such as PowerFAIDS and COD.