Assistant Director of Student Financial Resources

NC Community Colleges; North Carolina; On-site; USD 65,000 - 85,000; Full time

Job summary

Brunswick Community College seeks an Assistant Director of Student Financial Resources to manage financial aid operations, ensure regulatory compliance, and supervise staff. Responsibilities include counseling students, processing aid applications, and coordinating with the Business Office.

Ideal candidates hold a bachelor degree, have experience with Colleague, NSLDS, and COD, and demonstrate strong communication, multitasking, and confidentiality.

Qualifications

• Bachelor degree and two+ years in financial aid or related field; or equivalent.
• Working knowledge of Colleague, NSLDS and COD.
• Excellent written and verbal communication and collaboration skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong Microsoft Office skills and experience with relational databases.
• Willingness to work longer hours during peak periods.

Responsibilities

• Counsel and assist students applying for financial aid opportunities.
• Assess accuracy of submitted information and process applications timely.
• Communicate with students, families, staff and faculty confidentially.
• Supervise Federal Work-Study program and payroll submissions.
• Monitor and complete Title IV paperwork in cooperation with the Business Office.
• Monitor SAP and other criteria; advise on eligibility and appeals.
• Develop processing procedures ensuring compliance with regulations.
• Train staff on office procedures and provide troubleshooting support.
• Perform other duties as assigned by the Director.

Skills

Communication skills

Multitasking

Microsoft Office

Discretion and confidentiality

Prioritization

Interpersonal skills

Education

Bachelor degree

Bachelor’s Degree in Business or related field

Tools

Colleague

NSLDS

COD

Job description

Assistant Director of Student Financial Resources

Brunswick Community College

Job Location

Bolivia, NC

Salary Grade

7

Yes

Job Reports To

Director of Student Financial Resources

Job Category

Executive/Administrative/Managerial

Application Period

Opens: 11/04/2026

Closes: 12/04/2026

Target Start Date

12/01/2026

Expected Work Hours

Full Time

Employment Type

Full Time

Minimum Qualifications

• Bachelor degree and two or more years experience in financial aid or related field; or equivalent combination of education and experience.
• A working knowledge of Colleague, NSLDS, and COD.
• Possess excellent written and verbal communication skills and an ability to work well with a variety of people.
• Ability to manage multiple activities at once and prioritize effectively.
• Must have strong Microsoft Office skills and experience with relational databases.
• Willingness to work longer hours during registration and drop/add periods. Must be flexible and able to prioritize and handle multiple tasks simultaneously.
• The ability to exercise discretion and judgment in handling confidential materials.

Preferred Qualifications

• Bachelor’s Degree in Business or related field and 3 or more years experience in financial aid; or equivalent combination of education and experience.
• Experience working in a higher education environment.

Position Description

GENERAL FUNCTION

Reports to the Director of Student Financial Resources and is responsible for the operations and procedures for financial aid processing while ensuring regulatory compliance; counseling and making financial aid awards for students; and provide backup in office processes as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Counsel and Assist students applying for financial aid opportunities
• Assess accuracy of submitted information and process student Financial Aid applications in a timely fashion in accordance to Brunswick Community College policies and federal regulations.
• Possess a proven ability to communicate effectively and confidentially with students, their families, staff and faculty about students’ personal and professional concerns.
• Supervises the Federal College Work Study Program, including the development of personnel files, as well as monitoring and submitting student payrolls to the Business Office.
• Monitoring and completing paperwork for Return to Title IV. Submitting this paperwork in a timely manner to the Business Office.
• Monitors student records for Satisfactory Academic Progress (SAP) and other criteria to ensure that financial aid obligations have been met, notifies students of continued eligibility or disqualification; advises students of the appeal process and processes appeals.
• Determine office processing procedures to ensure compliance with federal and state regulations. Formulate procedures that meet federal and state requirements with consideration of audit standards.
• Import and export data in the Colleague system in the absence of the Director.
• Conduct workshops and presentations both on and off campus as requested.
• Acquire and maintain working knowledge of all federal, state, and college regulations as related to financial aid including attending workshops or training seminars as required.
• Train and assist financial aid staff regarding office processing and procedures, including troubleshooting and problem solving support.
• Other duties as assigned by the Director of Student Financial Resources.