Assistant Director of Financial Aid

Brunswick Community College; Bolivia (NC); On-site; USD 55,000 - 73,000; Full time

Job summary

Brunswick Community College in North Carolina seeks an experienced financial aid professional to oversee the operations and procedures for financial aid processing, ensure regulatory compliance, counsel students, and award financial aid.

The role includes supervising the Federal Work-Study program, handling Title IV paperwork, monitoring SAP, and providing training to staff. A bachelor’s degree and several years in financial aid in higher education are preferred.

Qualifications

• Bachelor degree and two or more years experience in financial aid or related field.
• Experience working in a higher education environment.
• Working knowledge of Colleague, NSLDS, and COD.
• Ability to communicate effectively with students, families, staff and faculty.

Responsibilities

• Counsel and assist students applying for financial aid.
• Assess accuracy of information and process applications per Brunswick Community College policies and federal regulations.
• Supervise the Federal Work Study Program and payroll submissions.
• Monitor Return to Title IV paperwork and submit timely to Business Office.
• Monitor SAP and notify students of eligibility or disqualification; explain appeal process.
• Draft and implement office procedures to ensure compliance with regulations.
• Import and export data in Colleague in the director's absence.
• Conduct workshops and presentations on and off campus.
• Train and assist staff regarding processing and troubleshooting.
• Other duties as assigned by the Director of Student Financial Resources.

Skills

Counseling

Communication

Multitasking

Microsoft Office

Problem solving

Education

Bachelor's Degree in Business or related field

Tools

Colleague

NSLDS

COD

Job description

Reports to the Director of Student Financial Resources and is responsible for the operations and procedures for financial aid processing while ensuring regulatory compliance; counseling and making financial aid awards for students; and provide backup in office processes as needed.

• Counsel and Assist students applying for financial aid opportunities
• Assess accuracy of submitted information and process student Financial Aid applications in a timely fashion in accordance to Brunswick Community College policies and federal regulations.
• Possess a proven ability to communicate effectively and confidentially with students, their families, staff and faculty about students' personal and professional concerns.
• Supervises the Federal College Work Study Program, including the development of personnel files, as well as monitoring and submitting student payrolls to the Business Office.
• Monitoring and completing paperwork for Return to Title IV. Submitting this paperwork in a timely manner to the Business Office.
• Monitors student records for Satisfactory Academic Progress (SAP) and other criteria to ensure that financial aid obligations have been met, notifies students of continued eligibility or disqualification; advises students of the appeal process and processes appeals.

• Determine office processing procedures to ensure compliance with federal and state regulations. Formulate procedures that meet federal and state requirements with consideration of audit standards.
• Import and export data in the Colleague system in the absence of the Director.
• Conduct workshops and presentations both on and off campus as requested.
• Acquire and maintain working knowledge of all federal, state, and college regulations as related to financial aid including attending workshops or training seminars as required.
• Train and assist financial aid staff regarding office processing and procedures, including troubleshooting and problem solving support.
• Other duties as assigned by the Director of Student Financial Resources.

• Bachelor degree and two or more years experience in financial aid or related field; or equivalent combination of education and experience.

• A working knowledge of Colleague, NSLDS, and COD.

• Possess excellent written and verbal communication skills and an ability to work well with a variety of people.
• Ability to manage multiple activities at once and prioritize effectively.
• Must have strong Microsoft Office skills and experience with relational databases.
• Willingness to work longer hours during registration and drop/add periods. Must be flexible and able to prioritize and handle multiple tasks simultaneously.
• The ability to exercise discretion and judgment in handling confidential materials.

• Bachelor’s Degree in Business or related field and 3 or more years experience in financial aid;or equivalent combination of education and experience.

• Experience working in a higher education environment.