Student Financial Aid Front Desk Specialist

Georgia Department of Revenue; Thomaston (CT); On-site; USD 14,000 - 19,000; Part time

Job summary

Southern Crescent Technical College is seeking a College Financial Aid Receptionist Worker under the Federal Work Study program in Griffin. The role greets visitors, screens inquiries, and directs them to the proper staff within the Financial Aid office.

Under supervision, you will answer calls, relay messages, and provide basic administrative support such as filing and scanning. You must be a current student, with good interpersonal and customer-service skills, and dress professionally.

Qualifications

• Self-starter with strong interpersonal and customer service skills.
• Highly organized with good verbal communications and phone etiquette.
• Familiarity with college activities and operations; able to use copier and fax machines.

Responsibilities

• Assist students, staff and the public at the Financial Aid office.
• Greet visitors, determine needs, and route information to the appropriate staff.
• Answer and screen calls; relay messages accurately and promptly.
• Provide general administrative support and maintain an orderly office environment.
• Follow directions from supervisors and report to work on schedule.

Skills

Interpersonal skills

Customer service

Organized

Verbal communication

Phone etiquette

Phone system operation

Detail oriented

Multitasking

Professional dress

Education

High school diploma or GED

Enrollment as student at location

Satisfactory academic progress for Federal Student Aid programs

Job description

Southern Crescent Technical College is seeking a College Financial Aid Receptionist Worker under the Federal Work Study program in Griffin. The role greets visitors, screens inquiries, and directs them to the proper staff within the Financial Aid office.

Under supervision, you will answer calls, relay messages, and provide basic administrative support such as filing and scanning. You must be a current student, with good interpersonal and customer-service skills, and dress professionally.