Federal Work Study Student - Financial Aid Receptionist Worker

Georgia Department of Revenue; Griffin (GA); On-site; USD 14,000 - 19,000; Part time

Job summary

Southern Crescent Technical College is seeking a Federal Work Study Student - Financial Aid Receptionist Worker in Griffin. The role involves welcoming visitors, answering calls, routing inquiries, and providing information to students and staff in the Financial Aid office. Hours run 8:00 a.m.

to 6:00 p.m. with a $12.00 hourly rate under general supervision. The position requires a high school diploma or GED, enrollment as a student at the location, and strong interpersonal and customer service

Qualifications

• Self-starter with strong interpersonal and customer service skills.
• Highly organized with good verbal communication and professional demeanor.
• Knowledge of phone etiquette, phone system operations, and basic office equipment.

Responsibilities

• Greet visitors in a courteous manner and determine their needs; provide information to staff as needed.
• Answer, screen, and route telephone calls promptly to appropriate staff.
• Deliver complete and legible messages in a timely manner.

Skills

Interpersonal skills

Customer service

Organized

Verbal communication

Phone etiquette

Professional appearance

Phone system knowledge

Copy & fax machines

Attention to detail

Education

HS diploma or GED

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Federal Work Study Student - Financial Aid Receptionist Worker

Agency:

Southern Crescent Technical College

Job Requisition ID:

JR0000003108

Shift:

Day (United States of America)

Compensation Details:

$12.00/HOUR

Job Description:

FEDERAL WORK STUDY PROGRAM

College Financial Aid Receptionist Worker

Location: Griffin

Hours: 8:00a.m. - 6:00 p.m.

Hourly Rate: $12.00

Supervisor: Chantil Echols

Under general supervision, provides assistance to students, staff members and the general public while working in the Financial Aid office. Greets college visitors in a pleasing manner; determines the nature of their business, and provides appropriate information to other employees as needed; answers, screens and routes telephone calls promptly and courteously to appropriate staff; delivers complete, accurate and legible messages in a timely manner. Properly responds to all inquiries and requests for information in a courteous and timely manner.

Assists with maintaining an orderly and clean environment in and around the office; provides administrative support such as filing and scanning documents.

Accepts direction and feedback from supervisors and follows through appropriately.

Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes policies on break and lunch periods; uses work time appropriately.

Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a \"can do\" approach to work.

Minimum Qualifications:
Self-starter, excellent interpersonal and customer service skills; highly organized, strong verbal communications skills. Knowledge of proper phone etiquette; ability to maintain professional dress; knowledge of phone system operation; and knowledge of college activities and operations; ability to utilize a copy and fax machines; must be detailed oriented.

Minimum Qualifications:

High school diploma or GED - Financial need and PELL eligible - Be enrolled as a student at the location seeking employment - Satisfactory academic progress for Federal Student Aid programs

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.