Student Financial Aid Counselor

FORDHAM University; New York (NY); On-site; USD 55,000 - 60,000; Full time

Job summary

Fordham University in New York is seeking a Financial Services Representative/Counselor to advise students and families on financial aid options and payment plans, delivering high-quality customer service.

Reporting to the Campus Director, the role supports administration of financial aid, packaging, and financing options, with emphasis on individualized attention and student success across Fordham's campuses.

Qualifications

• High School Diploma or equivalent is required.
• At least 1 year of relevant experience.
• Bachelor's Degree preferred.
• Minimum three years' diverse experience in financial aid administration or related field.
• Experience in customer-oriented or consumer credit financing.
• Knowledge of Microsoft Word, Excel and financial aid software.

Responsibilities

• Advises families and students on how to pay for a university education, including all sources of assistance and the delivery system for financial aid.
• Develops and formulates individual payment plans, monthly payment plans, and alternative loan options.
• Monitors student progress through the payment process.
• Assists in counseling students and parents, processing of applications, packaging, and use of financing options.
• Assists in awarding, adjusting and reconciling Federal Work Study funds as per regulations.
• Performs other financial services procedures and programs as assigned.

Skills

Customer service

Communication

Education

High School Degree or equivalent

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Financial aid software

Job description

Fordham University in New York is seeking a Financial Services Representative/Counselor to advise students and families on financial aid options and payment plans, delivering high-quality customer service.

Reporting to the Campus Director, the role supports administration of financial aid, packaging, and financing options, with emphasis on individualized attention and student success across Fordham's campuses.