Financial Aid Counselor - Help Students Navigate Aid

Metropolitan College of New York; New York (NY); On-site; USD 54,000 - 75,000; Full time

Job summary

Metropolitan College of New York is seeking a Financial Aid Counselor to guide students and families through federal, state, and institutional aid processes. You will review applications, package aid, and ensure compliance with regulations.

The role demands strong customer service, organizational skills, and attention to detail, with occasional evenings or weekends for peak processing times. A bachelor’s degree and at least two years in financial aid are preferred.

Qualifications

• Bachelor’s degree in Education, Business, Finance, or related field.
• Minimum of two years of financial aid experience.
• PowerFAIDS system proficiency.
• Strong knowledge of Department of Education policies.
• Excellent communication, organizational, and problem‑solving skills.
• Ability to work effectively with diverse populations in a fast-paced environment.

Responsibilities

• Counsel students and families regarding financial aid eligibility, application procedures, and available aid programs.
• Review and process financial aid applications in compliance with federal, state, and institutional policies.
• Utilize the PowerFAIDS system to manage student records, package aid, and generate reports.
• Monitor student eligibility, satisfactory academic progress, and compliance with financial aid requirements.
• Collaborate with admissions, registrar, and student accounts offices to support student enrollment and retention.
• Assist with outreach activities such as orientations, financial aid workshops, and information sessions.

Skills

Communication

Organization

Problem solving

Customer service

Education

Bachelor's degree in Education/Business/Finance

Tools

PowerFAIDS

Job description

Metropolitan College of New York is seeking a Financial Aid Counselor to guide students and families through federal, state, and institutional aid processes. You will review applications, package aid, and ensure compliance with regulations.

The role demands strong customer service, organizational skills, and attention to detail, with occasional evenings or weekends for peak processing times. A bachelor’s degree and at least two years in financial aid are preferred.