Student Financial Aid Counselor

Uasys; Fort Smith (AR); On-site; USD 42,000 - 62,000; Full time

Job summary

University of Arkansas – Fort Smith is seeking a Financial Aid Advisor to guide students and families through the financial aid process. The role provides counseling, education, and support for applications, awarding, and eligibility while ensuring compliance with federal, state, and institutional policies.

The advisor reports to the Associate Director of Financial Aid & Veteran Benefits and will collaborate with campus partners to manage assigned programs and deliver compassionate customer

Responsibilities

• Provide individualized financial aid counseling to prospective and current students and their families. Explain financial aid options, eligibility requirements, award offers, cost of attendance, student account charges, and available resources.
• Assist students with the financial aid application process and electronic financial aid procedures. Review applications and supporting documentation, determine eligibility, and process federal, state, institutional, and scholarship awards in accordance with applicable regulations and institutional policies.
• Provide timely, professional, and responsive assistance to students and families through in-person, telephone, email, virtual, and other communication channels. Serve at the Financial Aid Office front counter as assigned.

Job description

University of Arkansas – Fort Smith is seeking a Financial Aid Advisor to guide students and families through the financial aid process. The role provides counseling, education, and support for applications, awarding, and eligibility while ensuring compliance with federal, state, and institutional policies.

The advisor reports to the Associate Director of Financial Aid & Veteran Benefits and will collaborate with campus partners to manage assigned programs and deliver compassionate customer