Student Financial Aid Concierge

Reinhardt University; Waleska (GA); On-site; USD 38,000 - 55,000; Full time

Job summary

Reinhardt University in Waleska, GA is seeking a Student Financial Aid Coordinator to serve as the frontline for the Office of Student Financial Aid. You will handle calls, emails, student inquiries, and paperwork while supporting Work Study and account balance information.

The role emphasizes strong communication, organization, and Excel proficiency, with in-person responsibilities during standard business hours.

Qualifications

• Bachelor’s Degree preferred, but work experience may substitute.
• 1–3 years of related work experience.
• Excel experience required.
• Excellent communication, interpersonal, and organizational skills.

Responsibilities

• Maintain student files and process aid paperwork.
• Respond to Financial Aid and Business Office emails and voicemails.
• Communicate with students and parents promptly.
• Assist with Work Study program and advise payments and balances.

Skills

Customer service

Communication

Excel

Prioritization

Time management

Education

Bachelor's degree preferred

Tools

PowerFaids

Jenzabar

Job description

Reinhardt University in Waleska, GA is seeking a Student Financial Aid Coordinator to serve as the frontline for the Office of Student Financial Aid. You will handle calls, emails, student inquiries, and paperwork while supporting Work Study and account balance information.

The role emphasizes strong communication, organization, and Excel proficiency, with in-person responsibilities during standard business hours.