Student Financial Aid Counselor – Front Desk

The University of North Georgia; Dahlonega (GA); On-site; USD 25,000 - 29,000; Full time

Job summary

The University of North Georgia in Dahlonega, GA, is seeking a Financial Aid Counselor to staff the front desk, assist students with the financial aid application process, and explain eligibility rules in line with federal and state regulations.

The role requires processing aid applications, coordinating with the Bursar and other offices, and contributing to a supportive, student-centered financial aid office.

Qualifications

• Knowledge of routine office equipment and procedures.
• Knowledge of various software programs.
• Knowledge of financial aid application procedures and forms.
• Requires effective communication skills.
• Accurate typing/data entry skills.
• Ability to work effectively with a diverse population.
• Ability to utilize BANNER or a similar relational database.

Responsibilities

• Process all steps of the financial aid process and records; ensure accurate processing and timely funds release.
• Assist in development and delivery of assessment tools to confirm students are on track to graduation.
• Process records for Title IV and state aid programs to ensure smooth operations.
• Lead one or more financial aid programs (e.g., TEACH, VA, Private Scholarships).
• Maintain knowledge of Verify My FAFSA, SURFER, COD, NSLDS; coordinate with Bursar's office on refunds and invoicing.

Skills

Routine office equipment knowledge

Software programs

Financial aid procedures

Communication skills

Typing / data entry

Diversity & inclusion

BANNER or relational database

Education

Bachelor's degree

Tools

BANNER

Job description

The University of North Georgia in Dahlonega, GA, is seeking a Financial Aid Counselor to staff the front desk, assist students with the financial aid application process, and explain eligibility rules in line with federal and state regulations.

The role requires processing aid applications, coordinating with the Bursar and other offices, and contributing to a supportive, student-centered financial aid office.