Student Financial Aid Advisor & Billing Specialist

Warner University; Lake Wales (FL); On-site; USD 42,000 - 58,000; Full time

Job summary

Warner University in Florida seeks a Student Financial Services Specialist to manage financial aid packaging, determine eligibility, and counsel students and families on financing options. You will support orientation events, coordinate with departments, and help with recruitment and retention efforts while maintaining accuracy and compliance.

This role requires a Bachelor's degree and strong customer service skills, with a professional demeanor and the ability to manage multiple tasks in a

Qualifications

• Experience in financial aid in higher education.
• Awarding aid and implementing financial aid regulations.
• Proficiency with computer software and Windows.
• Ability to provide excellent customer service and counseling to students and families.
• Bachelor’s degree required.

Responsibilities

• Determine eligibility and award federal, state, and institutional aid in compliance with regulations.
• Advise students and parents on payment plan options.
• Provide customer service related to processing and packaging issues and counseling as needed.
• Assist with orientation events and financial aid presentations.
• Coordinate with other university departments to support recruitment and retention efforts.
• Work schedule follows normal office hours Monday–Friday, with additional hours for significant events.

Skills

Strong customer service

Attention to detail

Interpersonal skills

Multi-tasking

Education

Bachelor's degree

Tools

Windows OS

Job description

Warner University in Florida seeks a Student Financial Services Specialist to manage financial aid packaging, determine eligibility, and counsel students and families on financing options. You will support orientation events, coordinate with departments, and help with recruitment and retention efforts while maintaining accuracy and compliance.

This role requires a Bachelor's degree and strong customer service skills, with a professional demeanor and the ability to manage multiple tasks in a