Student Financial Aid Advisor

Flagler College; Saint Augustine (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Flagler College is seeking a Financial Aid Counselor to advise students and parents on federal, state, and institutional aid and to assist with the awarding process. The role requires evaluating documents, determining awards, and coordinating with the Business Office to resolve balances.

Ideal candidates will have a Bachelor's degree or equivalent with strong communication, organization, and data-entry skills, plus prior financial aid experience.

Qualifications

• Bachelor's Degree or equivalent required (AA degree + 2 years of office experience acceptable).
• Strong written and verbal communication is essential.
• Experience handling federal, state, and institutional financial aid procedures is preferred.
• Ability to organize and maintain accurate student financial records.

Responsibilities

• Counsels students and parents on financial aid matters, including applications for federal, state, institutional aid, scholarships, and loans.
• Evaluates financial aid documents for completeness and accuracy to meet eligibility requirements.
• Determines financial aid awards in compliance with policy and law.
• Reviews incomplete files and requests missing information from students and families.
• Corresponds regarding Award Letters, renewals, and required documents.
• Coordinates with Business Office on aid, balances, and payment issues.
• Evaluates eligibility for renewal with Registrar to review grades and hours.
• Participates in College events to provide financial aid information to the community.
• Organizes documents and maintains records in physical files and enterprise software.
• Performs tasks as assigned by the Director and Associate Director of Financial Aid.

Skills

Communication

Patience

Student-focused

Respond promptly

Analytical skills

Data entry

Mathematics proficiency

Organizational skills

Multi-tasking

Prior financial aid experience

Education

Bachelor's Degree or equivalent

AA degree + 2 years experience

Job description

Flagler College is seeking a Financial Aid Counselor to advise students and parents on federal, state, and institutional aid and to assist with the awarding process. The role requires evaluating documents, determining awards, and coordinating with the Business Office to resolve balances.

Ideal candidates will have a Bachelor's degree or equivalent with strong communication, organization, and data-entry skills, plus prior financial aid experience.