Student Financial Aid Advisor

J Sargeant Reynolds Community College

Richmond (VA)

On-site

USD 43,000 - 45,000

Full time

3 days ago

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Job summary

J. Sargeant Reynolds Community College in Richmond, Virginia, seeks a Financial Aid Specialist to provide exceptional frontline customer service to prospective and current students, alumni, faculty, staff, and the public by guiding financial aid and enrollment processes.

The position requires working knowledge of federal, state, and institutional financial aid regulations and the ability to explain options clearly to diverse audiences; the role may involve travel between campus locations as

Qualifications

Working knowledge of federal, state, and institutional financial aid regulations, policies, and procedures.
Ability to assist students and families in understanding financial aid options and enrollment processes.
Excellent customer service with professionals, timely and supportive communication.
Excellent oral and written communication, ability to explain financial aid information clearly to diverse backgrounds.
Ability to work independently and collaboratively as part of a team.

Responsibilities

Provide frontline customer service to prospective and current students, alumni, faculty, staff, and the general public.
Provide information, assistance, and guidance regarding financial aid and college enrollment processes.