Student Financial Aid Advisor

Virginia Community Colleges; Richmond (VA); On-site; USD 43,000 - 45,000; Full time

Job summary

Reynolds Community College in Virginia's capital region is seeking a Financial Aid Specialist to deliver exceptional frontline service to students, alumni, and staff, guiding them through aid options and enrollment steps. The role requires knowledge of federal/state aid rules, strong communication, and the ability to work independently or with a team.

Some travel between campus locations may be required. The position offers a $43,000–$45,000 salary, full-time, with a commitment to inclusive,

Qualifications

• Working knowledge of federal, state, and institutional financial aid regulations, policies, and procedures.
• General understanding of student needs and challenges, including financial barriers that may affect enrollment and academic success.
• Ability to understand and follow established financial aid policies, procedures, and guidelines.
• Ability to assist students and families in understanding financial aid options, application processes, eligibility requirements, and available resources.
• Demonstrated ability to provide excellent customer service by responding to students, families, and other constituents in a professional, courteous, timely, and supportive manner.
• Excellent oral and written communication skills, including the ability to explain financial aid information clearly and effectively to individuals from diverse backgrounds.
• Demonstrated ability to work independently and collaboratively as part of a team while establishing positive working relationships with students, faculty, staff, and administrators.

Responsibilities

• The Financial Aid Specialist provides exceptional frontline customer service to prospective and current students, alumni, faculty, staff, and the general public by providing information, assistance, and guidance regarding financial aid and college enrollment processes.
• May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Skills

Financial aid regulations

Understand student needs

Follow policies

Explain aid options

Customer service

Strong communication

Teamwork

Education

Bachelor's degree

Related field coursework

Counseling background

Job description

Reynolds Community College in Virginia's capital region is seeking a Financial Aid Specialist to deliver exceptional frontline service to students, alumni, and staff, guiding them through aid options and enrollment steps. The role requires knowledge of federal/state aid rules, strong communication, and the ability to work independently or with a team.

Some travel between campus locations may be required. The position offers a $43,000–$45,000 salary, full-time, with a commitment to inclusive,