Student Finance Support Specialist

Arizona State University; Tempe (AZ); On-site; USD 23,000 - 33,000; Full time

Job summary

Arizona State University seeks a Student Finance Assistant to support student financial operations. The role engages in routine daily tasks, customer service, and account processing within the Student Business Services unit.

Strong attention to detail and accurate data handling are essential. The position requires a High School Diploma with several years of related experience, proficiency in Microsoft Office and PeopleSoft, and eligibility to work in the United States.

Qualifications

• High School Diploma and three years experience or equivalent.
• Eligible to work in the United States; no visa sponsorship provided by ASU.
• Experience in Financial Accounting or Accounts Receivable environment.
• Experience with reconciling accounts.
• Proficient in Microsoft Office; familiarity with PeopleSoft or similar systems.

Responsibilities

• Provide extensive customer service for student account functions in person, email, and phone.
• Investigate account activity and resolve issues or escalate to the appropriate department.
• Process transactions such as waivers, charges, and credits to student accounts.
• Prepare reconciliations and reports using PeopleSoft, My ASU and Microsoft Office.
• Assist with tuition, billing and collection related matters and respond to inquiries.

Skills

Customer service

Attention to detail

Communication skills

Research account activity

Education

High School Diploma

Tools

PeopleSoft

Microsoft Office

My ASU

Job description

Arizona State University seeks a Student Finance Assistant to support student financial operations. The role engages in routine daily tasks, customer service, and account processing within the Student Business Services unit.

Strong attention to detail and accurate data handling are essential. The position requires a High School Diploma with several years of related experience, proficiency in Microsoft Office and PeopleSoft, and eligibility to work in the United States.