Student-Facing Administrative Assistant, Career Services

The Planet Group; New York (NY); Sur place; USD 34 000 - 37 000; Plein temps

Résumé du poste

The Planet Group seeks an Administrative Assistant to support the Career Advancement Center at a major university in New York. This 3+ month contract may convert to permanent and is on-site at New York, NY 10027.

The role focuses on providing professional, student-facing administrative support and coordinating day-to-day operations. Responsibilities include greeting students, processing inquiries, coordinating appointments, managing internships and coursework documentation, and assisting with

Qualifications

• Two years of related office experience is required.
• Excellent interpersonal and customer service skills, with ability to communicate with students and other constituents in a welcoming, patient, professional manner.
• Comfortable working in a highly student-facing environment with frequent in-person interactions, walk-in questions, and competing requests throughout the day.
• Proficient in using technology and have substantial experience with MS Office applications (Word, Excel, PowerPoint) and G-Suite programs (Gmail, Drive, Sheets, and Docs).

Responsabilités

• Acts as the first point of contact for incoming student, alumni, interdepartmental, and employer inquiries by managing general email inboxes and the main office phone line.
• Coordinates student and alumni appointments through the career services platform, including scheduling drop-in and advising appointments, processing cancellations, verifying appointment details, and assisting users with platform access issues.
• Processes academic requirements for a student population of approximately 1,400, including required internship programs and professional development courses.
• Instructs students on completing requirements and necessary forms, compiles paperwork through a multi-step process, enters grades into the student information system, and uploads internship data into the student-facing internship database.
• Assists the Associate Director with reviewing practical training and cooperative agreement documents submitted by students.
• Tracks student engagement and assists the Associate Director in developing metrics and thresholds to monitor outreach success throughout the academic year.
• Assists with scheduling conference rooms and staff meetings.
• Reconciles monthly corporate card statements and submits travel and expense reports through the expense management system.

Connaissances

Office admin

Customer service

Communication

MS Office & G-Suite

Formation

Bachelor's degree

Outils

MS Office

G-Suite

Description du poste

The Planet Group seeks an Administrative Assistant to support the Career Advancement Center at a major university in New York. This 3+ month contract may convert to permanent and is on-site at New York, NY 10027.

The role focuses on providing professional, student-facing administrative support and coordinating day-to-day operations. Responsibilities include greeting students, processing inquiries, coordinating appointments, managing internships and coursework documentation, and assisting with