Student Experience & Campus Services Coordinator

tulanectsi; New Orleans (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

Tulane University is seeking a customer service oriented team member to support Campus Services in New Orleans. You will handle inquiries across parking, Splash Cards, meal plans, and facilities repair requests, and assist at events like Grad Fest and New Student Orientation.

The role emphasizes independent work, knowledge of Tulane systems, and a collaborative approach to providing information to students, faculty, staff, and visitors.

Qualifications

• Minimum qualification: High school diploma or equivalent.
• Preferred qualification: Bachelor's degree; knowledge of Tulane systems; customer service experience in higher education.

Responsibilities

• Serve as the first point of contact for students, faculty, staff, parents, alumni, and vendors.
• Handle inquiries related to parking, Splash Cards, meal plans, and facilities repairs; manage pass sales and payments.
• Assist at mail services or events as needed and provide campus information.

Education

High school diploma or equivalent

Bachelor's degree

Tools

Tulane systems

Job description

Tulane University is seeking a customer service oriented team member to support Campus Services in New Orleans. You will handle inquiries across parking, Splash Cards, meal plans, and facilities repair requests, and assist at events like Grad Fest and New Student Orientation.

The role emphasizes independent work, knowledge of Tulane systems, and a collaborative approach to providing information to students, faculty, staff, and visitors.