Student Enrollment & Communications Generalist

Union County College; Cranford (NJ); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

Union County College seeks a Communication Center Generalist to act as the primary contact for prospective and current students, handling inquiries across phone, text, email, chat, video, and other channels to support enrollment and retention.

You will provide guidance through enrollment and registration processes, offer academic advising and course-selection support, and follow up with leads to resolve barriers while meeting performance KPIs.

Mansioni

• Serve as primary point of contact for prospective and current students across multiple channels to support enrollment, registration, and retention.

Descrizione del lavoro

Union County College seeks a Communication Center Generalist to act as the primary contact for prospective and current students, handling inquiries across phone, text, email, chat, video, and other channels to support enrollment and retention.

You will provide guidance through enrollment and registration processes, offer academic advising and course-selection support, and follow up with leads to resolve barriers while meeting performance KPIs.