Student Employee, Admissions Office & Tour Guide

Joliet Junior College; United States; On-site; USD 17,047 - 24,280; Part time

Job summary

Joliet Junior College is seeking a part-time Student Employee for the Admissions Office to conduct tours for prospective students and assist at the front desk. The role requires maintaining student records and providing customer service.

Preferred qualifications include strong public speaking and customer service skills, with proficiency in English and Spanish. The position offers flexible hours that accommodate class schedules.

Qualifications

• Maintain satisfactory academic progress at JJC.
• Self-motivated and dependable.
• Basic computer and data entry experience helpful.

Responsibilities

• Conduct tours to prospective students and parents.
• Assist at the Admissions desk, including answering phones.
• Maintain and update student records.

Skills

Public speaking skills

Customer service skills

Bilingual (English and Spanish)

Education

Enrollment in a minimum of 6 credit hours at JJC

Minimum 2.0 GPA

Job description

Position Title

Student Employee, Admissions Office & Tour Guide

Status

Part time

Department / Division

Admissions / Student Development

Reports To

Rosa Salazar/Student Recruitment Coordinator

Classification

Non-exempt

Hiring Range

$15.00 per hour (Position is FWS Eligible)

Essential Job Duties and Key Responsibilities

• Conduct tours to prospective students and parents.
• Assist at the Admissions front desk as needed, including answering phones and greeting customers.
• Assemble packets for mailing as needed.
• Alphabetize and file admissions records.
• Prepare forms for scanning.
• Assist in the maintenance and updating of student records (high school transcripts and ACT scores).
• Photocopy, scan, and fax documents as requested.
• Assist with the distribution of daily mail.
• Deliver materials to internal departments as requested.
• Assist in campus events organized by Admissions (such as College Fair and Discover JJC).
• Perform related duties as assigned.

Minimum Qualifications

• Maintain satisfactory academic progress (minimum 2.0 GPA, not on academic probation, and in good standing at JJC).
• Must be enrolled in a minimum of 6 credit hours at JJC during the fall or spring semester.
• Maintain confidentiality of student information.
• Self‑motivated.
• Dependable.
• Basic computer and data entry experience and knowledge helpful.
• Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.

Preferred Qualifications

• Strong public speaking skills.
• Strong customer service skills.
• English and Spanish verbal and written communication proficiency.
• Demonstrated multicultural competence.

Physical Demands

• Normal office physical demands.
• Must be able to lead walking tours across main campus.

Working Conditions

Duties are performed indoors in the usual office environment, with participation in off‑campus activities as needed.

May work up to 20 hours per school week and additional hours during the summer if office budget allows.

Will include occasional weekend hours for campus events and may include regular evening hours.

Schedule

Schedule: 20 hours per week during the fall and spring semesters.

During summer and holiday breaks (Winter/Spring), may work up to 28 hours per week with supervisor approval.

Work is flexible to accommodate class schedules; a student employee position.