Student Employee, Admissions Office & Tour Guide

Joliet Junior College; Joliet (IL); On-site; USD 17,047 - 24,280; Part time

Job summary

Joliet Junior College is seeking a Student Employee for the Admissions Office to conduct tours for prospective students, assist at the front desk, and help with various administrative tasks. This part-time position works around class schedules, with the possibility of working up to 20 hours per week during the academic year and additional hours in the summer. Strong public speaking and customer service skills are preferred, along with a requirement to maintain a minimum GPA and be enrolled in a minimum of 6 credit hours at the college.

Qualifications

• Must maintain satisfactory academic progress and not be on academic probation.
• Self-motivated and dependable with the ability to work cooperatively.
• Ability to maintain confidentiality of student information.

Responsibilities

• Conduct tours for prospective students and parents.
• Assist at the Admissions front desk.
• Assist with campus events organized by Admissions.

Skills

Public speaking skills

Customer service skills

Verbal and written communication proficiency in English and Spanish

Education

Enrollment in a minimum of 6 credit hours at JJC

Minimum GPA of 2.0

Tools

Basic computer and data entry

Job description

Position Title

Student Employee, Admissions Office & Tour Guide

Job Details

Status: Part time

Department: Admissions

Division: Student Development

Reports to: Rosa Salazar/Student Recruitment Coordinator

Classification: Non-exempt

Hiring range: $15.00 per hour (Position is FWS Eligible)

Essential Job Duties and Key Responsibilities

• Conduct tours to prospective students and parents.
• Assist at the Admissions front desk as needed, including answering phones and greeting customers.
• Assemble packets for mailing as needed.
• Alphabetizing and filing of admissions records.
• Preparation of forms for scanning.
• Assist in the maintenance and updating of student records (high school transcripts and ACT scores).
• Photocopy, scanning, and fax documents as requested.
• Assist with the distribution of daily mail.
• Deliver materials to internal departments as requested.
• Assist in campus events organized by Admissions such as College Fair and Discover JJC.
• Perform related duties as assigned.

Minimum Qualifications

• Must maintain satisfactory academic progress (minimum GPA 2.0, not on academic probation, and in good standing at JJC).
• Must be enrolled in a minimum of 6 credit hours at JJC during fall/spring semester.
• Maintain confidentiality of student information.
• Self-motivated.
• Dependable.
• Basic computer and data entry experience and knowledge helpful.
• Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.

Preferred Qualifications

• Strong public speaking skills.
• Strong customer service skills.
• English and Spanish verbal and written communication proficiency.
• Demonstrated multicultural competence.

Physical Demands

• Normal office physical demands.
• Must be able to lead walking tours across main campus.

Working Conditions

• Duties are performed indoors in the usual office environment, with participation in off-campus activities as needed.
• May work up to 20 hours per school week and additional hours during the summer if office budget allows.
• Will include occasional weekend hours for campus events and may include regular evening hours.

Scheduled Weekly Hours

This is a student employee position that works around your class schedule. May work up to 20 hours per week during the fall and spring semesters. During summer and holiday breaks (Winter/Spring), may work up to 28 hours per week with supervisor approval.