Student Disability Access Center Graduate Student Assistant (Student Wage)

University of Virginia; Charlottesville (VA); Hybrid; USD 18,267,000 - 24,356,000; Part time

Job summary

The University of Virginia invites applications for a Graduate Student Assistant role with the Student Disability Access Center (SDAC). This part-time, hybrid position supports accessible course materials, exam administration, and general office duties for students with disabilities.

Responsibilities include creating accessible materials, coordinating exams, maintaining confidential records, greeting students, answering inquiries, and assisting with clerical tasks while upholding confidentiality

Qualifications

• Bachelor’s degree required and graduate student status.
• Strong customer service and communication skills.
• High attention to detail and ability to handle confidential records.
• Ability to work in a diverse student population.

Responsibilities

• Create accessible course materials through document remediation and PDF conversion.
• Engage in problem-solving with faculty and staff to support accommodation needs.
• Maintain confidential records of student contacts in the data system.
• Oversee exam administration, greet students, monitor time, and report irregularities.
• Coordinate exam preparations, print and confirm updated information with professors.
• Perform general clerical duties including phones, mail, and check-ins.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Communication

Confidentiality

Education

Bachelor’s degree

Tools

Office software

Job description

Wage position for 20 hours per week or less.

Graduate Student Assistants for the Student Disability Access Center (SDAC) will provide generalist support focusing on accessible course materials and exam administration of accommodated academic exams to students with disabilities with approved exam-related accommodations. Duties will also include various aspects of office operations, such as front-line support for walk ins and appointments, scheduling and general office work, including answering emails and handling confidential records. The Graduate Student Assistant will be supervised by the SDAC Assistant Director of Accessible Media and Technology or Associate Director and will work closely with the Accommodated Exam Team and other SDAC staff.

Responsibilities

• Create accessible course materials through document remediation and conversion, particularly PDF conversion and alternative text best practices.

• Engage in ongoing problem-solving resolution with University faculty and staff to support accommodation needs.

• Maintain thorough and confidential records of contacts and communications with students within data management system.

• Oversee aspects of exam administration, including greeting students, supporting exam integrity, watching time allotted for exam completion, monitoring exam cameras, and reporting irregularities as necessary.

• Coordinate exam preparations including organizing and printing exams for the next day, confirming updated exam information with professors, and approving exam requests as needed.

• Conduct general clerical duties, such as answering phones, mail, filing, greeting walk-ins, and checking in students for appointments and exams.

• Other duties as assigned.

Additional Information

• Graduate Student employees must sign a confidentiality agreement upon beginning their assignment with SDAC. Candidates must adhere to strict confidentiality requirements of position.
• Candidates must be dependable, friendly, and have the ability to work with a diverse population of students.
• Candidates must have great attention to detail, and ability to both be self-motivated and follow directions when needed.
• Candidates must have great customer service skills.
• Candidates must attend training before beginning work at SDAC.

Scheduling Details

This is a hybrid position hiring for 15-20 hours per week. SDAC’s fall and spring hours are: Monday – Thursday, 8am-9pm and Friday, 8am-5pm.

Salary

$17 an hour

Minimum Requirements

Education: Bachelor’s degree. Registered as a graduate student.
Experience: none
Licensure: None

Physical Demands

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.