Student Development & Outreach Lead - Library Services

UWWTW University of Wisconsin Whitewater; United States; On-site; USD 44,000 - 54,000; Full time

Job summary

UW-Whitewater is seeking a User Services Student Development & Outreach Specialist within the University Library to guide career readiness for student staff. The role coordinates hiring, training, and scheduling of Student Services personnel and supports circulation services with strong customer service.

Responsibilities include developing outreach programs, collaborating with campus units, and ensuring safety and policy adherence while guiding staff through projects and evaluative activities.

Qualifications

• Supervisory and training experience.
• Customer service experience.
• Ability to work independently managing multiple tasks.
• Experience with project management coordination.
• Undergraduate degree.

Responsibilities

• Develops and maintains mentorship structure for career readiness of student employees.
• Coordinates the hiring and scheduling of student employees for User Services.
• Manages circulation desk operations with excellent customer service and safety compliance.
• Leads outreach programming and campus/community collaborations.
• Assists with budgeting and tracking for student employment programs.

Skills

Supervisory experience

Customer service

Independent work

Project coordination

Undergraduate degree

Education

Undergraduate degree

Job description

UW-Whitewater is seeking a User Services Student Development & Outreach Specialist within the University Library to guide career readiness for student staff. The role coordinates hiring, training, and scheduling of Student Services personnel and supports circulation services with strong customer service.

Responsibilities include developing outreach programs, collaborating with campus units, and ensuring safety and policy adherence while guiding staff through projects and evaluative activities.