Student Campus Shipping & Customer Service Assistant

Augsburg University; Minneapolis (MN); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Sick time - Minnesota Sick and Safe

No health insurance benefits

Job summary

Augsburg University is seeking a part-time Central Services Customer Service Assistant for the 2026-27 academic year to support Shipping and Receiving in Facilities/Purchasing. Responsibilities include handling package pickup/drop-off, checking in/out via Q-Track, assisting with shipping, and delivering packages around campus.

Ideal candidates are detail-oriented, highly organized, with strong communication and a positive attitude.

Qualifications

• Must be enrolled as Augsburg student with work-study eligibility.
• Ability to handle packages and operate shipping routines with accuracy.
• Good organizational and communication skills, plus reliability.
• Willingness to learn new systems and processes.

Responsibilities

• Handle package pickup and drop-off in Shipping and Receiving for campus members.
• Check packages in and out of Q-Track, verify IDs when needed.
• Assist with shipping and mailing requests, operate the cash register.
• Receive incoming packages from vendors (FedEx/UPS/USPS/Amazon).
• Pack outgoing packages and prepare mailings; deliver around campus.
• Maintain workspace and stock supplies for shipping and Copy Center.

Skills

Attention to detail

Organizational skills

Communication skills

Dependable

Willingness to learn

Problem solving

Job description

Augsburg University is seeking a part-time Central Services Customer Service Assistant for the 2026-27 academic year to support Shipping and Receiving in Facilities/Purchasing. Responsibilities include handling package pickup/drop-off, checking in/out via Q-Track, assisting with shipping, and delivering packages around campus.

Ideal candidates are detail-oriented, highly organized, with strong communication and a positive attitude.