Student: Central Services Customer Service Assistant, 2026-27

Augsburg University; Minneapolis (MN); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Sick time - Minnesota Sick and Safe

No health insurance benefits

Job summary

Augsburg University is seeking a part-time Central Services Customer Service Assistant for the 2026-27 academic year to support Shipping and Receiving in Facilities/Purchasing. Responsibilities include handling package pickup/drop-off, checking in/out via Q-Track, assisting with shipping, and delivering packages around campus.

Ideal candidates are detail-oriented, highly organized, with strong communication and a positive attitude.

Qualifications

• Must be enrolled as Augsburg student with work-study eligibility.
• Ability to handle packages and operate shipping routines with accuracy.
• Good organizational and communication skills, plus reliability.
• Willingness to learn new systems and processes.

Responsibilities

• Handle package pickup and drop-off in Shipping and Receiving for campus members.
• Check packages in and out of Q-Track, verify IDs when needed.
• Assist with shipping and mailing requests, operate the cash register.
• Receive incoming packages from vendors (FedEx/UPS/USPS/Amazon).
• Pack outgoing packages and prepare mailings; deliver around campus.
• Maintain workspace and stock supplies for shipping and Copy Center.

Skills

Attention to detail

Organizational skills

Communication skills

Dependable

Willingness to learn

Problem solving

Job description

Student: Central Services Customer Service Assistant, 2026-27

• Part-time
• Job Classification: Student employee
• FLSA Status: Non-Exempt (hourly)
• Department: Facilities/Purchasing
• Type of employment: Student

Augsburg Universityis committed to helping ourstudentexplore their vocation. As aUniversity with a calling, we welcome the unique gifts that each of our employees brings to our collective work, and we are committed to supporting our studentsas they seek to match those gifts with the needs of theUniversity and our larger community.

Student employment with Augsburg is more than a job - it is an opportunity for Augsburg students to gain meaningful workexperience in a supportive setting that promotes professional growth, personal accountability, teamwork and collaboration and quality work that lives up to our mission ofeducatingstudents to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders.

We are currently seeking a few enthusiastic and dependable part-time student customer service assistants to work Monday through Friday:

Duties will include:

• Handling package pickup and drop-off in Shipping and Receiving for Augsburg community members.
• Checking packages in and out of Q-Track system, sometimes checking IDs for those picking up.
• Assisting with shipping and mailing customer requests, operating the cash register.
• Receiving incoming packages from vendors (FedEx, UPS, USPS, and Amazon).
• Packing and preparing outgoing packages.
• Metering and sealing envelopes, sending international, priority mail parcels.
• Delivering packages around campus in the afternoons.
• Organizing and cleaning workspace.
• Stocking and maintaining supplies for shipping, mailing, and the Copy Center.
• Lifting and moving packages, operating a pallet jack and cart for package deliveries to buildings. and office around campus.
• Using a desktop computer to assist customers and Central Services team.

Work-study eligible students welcome.

Compensation and Benefits

• Rate of Pay: $16.45/hour
• Minnesota Sick and Safe Time
• Not eligible for health insurance benefits

Ideal candidates will:

• possess an attention to detail and ability to follow-through on tasks.
• bring a positive attitude to work.
• have excellent organizational and communication skills.
• possess a willingness to learn systems and processes.
• solve problems, and ask for help when needed to assistcustomers.
• be dependable and reliable, and arrive on timewhen scheduled to work.

Requirements:

• Students must be currently enrolled or in the process of enrolling at Augsburg, and must have work-study as part of financial aid award, or be eligible international student. (If you have questions about your work-study eligibility, please consult your financial aid award, or contact Student Financial Services:[emailprotected] ).
• Must be able to lift up to 50 pounds, and operate a cart and pallet jack.

All student applicants must attach the following for consideration:

• Resume

Augsburg University is an Equal Opportunity employer. We are committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation to complete our application process, please contact the Human Resources department by phone at 612.330.1058 or email at [emailprotected] . Human Resources is located at 20 Memorial Hall.

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