Student Billing & Payments Specialist

Vermont State; Vermont; On-site; USD 22,000 - 32,000; Full time

Job summary

Vermont State University seeks a detail-oriented Student Accounts Assistant to support the Bursar’s Office with invoicing, payments, and billing inquiries. The role involves handling cash receipts, processing refunds, and assisting with third-party payments and vouchers.

You will work with campus staff to ensure accurate billing and responsive student service across channels. The position emphasizes attention to privacy, compliance, and accessibility, with collaboration across campus departments

Qualifications

• Associate degree in an appropriate discipline with 2–4 years relevant experience, or equivalent experience.
• Bachelor’s degree in appropriate discipline with 2–4 years relevant experience preferred.

Responsibilities

• Assist the Bursar in preparing and distributing student invoices and processing payments.
• Collect and process student cash or check payments and other ad hoc receipts.
• Assist with billing adjustments, refunds, and bookstore vouchers as needed.
• Follow up with students with overdue balances and communicate with third-party payment organizations.
• Support faculty, advisors, and staff with basic billing information to resolve inquiries.
• Monitor billing and payment systems and update student-facing resources as needed.

Skills

Billing and payments

Customer service

Data entry

Privacy and compliance

Education

Associate degree

Bachelor’s degree preferred

Tools

Aviso

Colleague

SelfService

Slate

Microsoft Office

Job description

Vermont State University seeks a detail-oriented Student Accounts Assistant to support the Bursar’s Office with invoicing, payments, and billing inquiries. The role involves handling cash receipts, processing refunds, and assisting with third-party payments and vouchers.

You will work with campus staff to ensure accurate billing and responsive student service across channels. The position emphasizes attention to privacy, compliance, and accessibility, with collaboration across campus departments