Student Billing & AR Specialist

Full Sail University; United States; On-site; USD 36,000 - 54,000; Full time

Job summary

Full Sail University seeks an AR Contact Specialist to assist students with tuition charges and payments via phone, email, and in person. You will handle inquiries, guide payments, and support the Business Office in resolving account questions.

The role requires strong communication, organization, and confidentiality in a fast-paced academic environment. Equal opportunity employer and team-oriented culture are emphasized.

Qualifications

• Bachelor's degree in Business Administration, Finance, or related discipline preferred.
• Previous experience in a customer service environment.
• Proficiency with MS Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Handles incoming calls from students and parents
• Responds to email inquiries from students and parents
• Assists students visiting the Business Office to make payment or ask questions
• Assists in adding non-tuition charges to student accounts
• Takes incoming payments for tuition and fees
• Makes outgoing calls regarding collections or payment due as needed

Skills

Customer service

Phone handling

Written communication

Interpersonal skills

Multitasking

Education

Bachelor's degree in Business Administration/Finance

Tools

MS Word

PowerPoint

Excel

Outlook

Job description

Full Sail University seeks an AR Contact Specialist to assist students with tuition charges and payments via phone, email, and in person. You will handle inquiries, guide payments, and support the Business Office in resolving account questions.

The role requires strong communication, organization, and confidentiality in a fast-paced academic environment. Equal opportunity employer and team-oriented culture are emphasized.