Student Accounts & Billing Specialist

University of New England; Maine; On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Retirement match

Paid leave

Tuition waiver

Job summary

University of New England in Maine seeks an Accounts Receivable/Student Accounts professional to manage AR posting, billing, and collections across campus. You will support Financial Aid collaboration, process deposits, scholarships, and refunds, while upholding confidentiality and high customer service standards.

The role requires an associate degree in accounting with 3–4 years of relevant experience, strong communication, and multitasking abilities in a university setting.

Qualifications

• Working knowledge of accounts receivable/cashiering in a University setting.
• Clear and concise oral and written communication skills, problem solving skills, and demonstrated ability to handle adverse situations with tact and diplomacy.
• Excellent customer service, organizational skills and technical skills to multitask and work under deadlines.
• Strong team player with ability to work in diverse environment.
• Demonstrated ability to work independently, take initiative while maintaining the highest level of confidentiality.
• Ability to use standard office equipment including PC, phone, copier, scanner, fax, calculator.

Responsibilities

• Carry out daily accounts receivable posting functions to include student payments; wire transactions and Admissions deposits etc.
• Assist with the generation of semester billing.
• Maintain third‑party billing.
• Post scholarships and waivers in student system as needed.
• Process inter‑departmental deposits; cash advances / athletic meal requests.
• Review University leave of absences and withdrawals and update student account when necessary.
• Work closely with Financial Aid staff on a wide variety of matters related to student accounts.
• Investigate and resolve account problems, referring unusual situations to supervisor as necessary.
• Perform various collections‑related tasks for active students, contacting students with overdue accounts; clearing students for registration and graduation.
• Perform other related duties as necessary.

Skills

Accounts receivable

Cashiering

Customer service

Communication

Problem solving

Education

Associate’s degree in accounting

Tools

Microsoft Office

Job description

University of New England in Maine seeks an Accounts Receivable/Student Accounts professional to manage AR posting, billing, and collections across campus. You will support Financial Aid collaboration, process deposits, scholarships, and refunds, while upholding confidentiality and high customer service standards.

The role requires an associate degree in accounting with 3–4 years of relevant experience, strong communication, and multitasking abilities in a university setting.