Student Associate, UTHS Ed Services

University of Texas; Utah; On-site; USD 17,000 - 24,000; Part time

Job summary

The University of Texas at Austin on the UT Main Campus seeks a Student Associate for the EdServices department to handle inquiries, provide technical support, and maintain departmental records. This is a part-time, non-exempt role with a flexible student schedule.

Ideal candidates communicate clearly, work well independently, and support daily operations with strong attention to detail and teamwork. Start immediately through Dec 31, 2026, with a 15‑hour weekly commitment.

Qualifications

• Clear and professional written and verbal communication.
• Intermediate skills with online software and spreadsheets for data organization.
• Independent work with high attention to detail and quick task learning.
• Strong interpersonal skills and ability to work in a team.

Responsibilities

• Manage high-volume inbound communications by phone, voicemail, and email.
• Provide frontline technical support including account access and password resets.
• Perform administrative tasks and maintain records using Outlook, Canvas, and Skyward.
• Collaborate with EdServices to support daily operations and goals.

Skills

Communication

Tech Proficiency

Professionalism

Collaboration

Tools

Microsoft Outlook

Canvas LMS

Skyward SIS

Job description

Job Posting Title: Student Associate, UTHS Ed Services

Hiring Department: UT High School

Position Open To: All Applicants

Weekly Scheduled Hours: 15

FLSA Status: Non-Exempt

Earliest Start Date: Immediately

Position Duration: Expected to Continue Until Dec 31, 2026

Location: UT MAIN CAMPUS

Job Details

Purpose To serve as a professional point of contact for the UT High School EdServices department, ensuring students, parents, and partners receive high-quality support and efficient resolution of inquiries.

Key Responsibilities

• Manage high-volume inbound communication by answering phone systems, responding to voicemails, and drafting professional email correspondence for diverse stakeholders.


• Provide front-line technical support, including troubleshooting account access and performing password resets within university systems.


• Execute administrative tasks and maintain accurate records utilizing Microsoft Outlook, Canvas LMS, and Skyward SIS to support departmental workflows.


• Work cooperatively with the EdServices team to support daily operations and contribute to departmental goals.

Required Qualifications

• Communication Skills: Demonstrated ability to communicate clearly and professionally in both written and verbal formats.


• Technical Proficiency: Intermediate skills in navigating online software and utilizing spreadsheets for data organization.


• Professionalism & Initiative: Ability to work independently with high attention to detail and a commitment to learning new tasks quickly.


• Collaboration: Strong interpersonal skills with the ability to work effectively in a team-oriented environment.


• Relevant education and experience may be substituted as appropriate.

Salary Range

$15.00

Working Conditions

Typical office environment

Ability to lift 30 lbs.

Required Materials

• Resume/CV


• 3 work references with their contact information; at least one reference should be from a supervisor


• Letter of interest

Employment Eligibility

Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation.

Retirement Plan Eligibility

Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action.

The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and be notified of the Annual Security and Fire Safety report and potential campus security authority responsibilities.

About UT Austin

Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world.

Student Job Information

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Comments and Inquiries

Email comments to [e-mail].

For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services.

Additional information for applicants can be found on the Human Resources web page: Applying for Employment.

For more job information, call the Human Resource Service Center at [phone], or toll-free at [phone].

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