Work Study Student Assistant

University of Texas; United States; On-site; USD 17,000 - 24,000; Full time

Job summary

The University of Texas at Austin is seeking a Work Study Student Assistant to support front desk operations in the College of Education. Responsibilities include answering phones, scheduling advising appointments, greeting guests, signing in students, and handling general administrative tasks.

This part-time, 40-hour weekly role emphasizes exceptional customer service, confidentiality, and teamwork, with a flexible schedule aligned to class times.

Qualifications

• Must have a work-study verification form.
• Front desk position, strong interpersonal skills, timely and dependable with confidentiality.
• Experience with Word, Excel and PowerPoint.
• Relevant education and experience may be substituted as appropriate.

Responsibilities

• Answer telephones and schedule advising appointments.
• Greet students, faculty, staff and UT guests.
• Sign in students for advising appointments.
• Complete other administrative tasks as assigned.
• Run on campus errands.

Skills

Interpersonal skills

Timeliness

Dependability

Confidentiality

Customer service

Tools

Word

Excel

PowerPoint

Job description

Job Posting Title: Work Study Student Assistant

Hiring Department: College of Education

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Non-Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue Until Dec 31, 2026

Location: UT MAIN CAMPUS

Job Details

Purpose The student assistant will answer telephones and schedule advising appointments. Greet students, faculty, staff and UT guests. Sign in students for advising appointments. Complete other administrative tasks, as assigned. Run on-campus errands. This person will help foster a culture of exceptional customer service, timely and accurate support, and teamwork.

Responsibilities

• Answer telephones and schedule advising appointments.


• Greet students, faculty, staff and UT guests.


• Sign in students for advising appointments.


• Complete other administrative tasks as assigned.


• Run on campus errands.

Required Qualifications

• Must have a work-study verification form.


• This is a front desk position, so candidates must have good interpersonal skills, be timely and dependable and be able to maintain confidentiality.


• Experience with word, excel and powerpoint.


• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Prior customer service experience

Salary Range

$15 per hour

Working Conditions

Typical office environment

Use of manual dexterity

Repetitive use of a keyboard at a workstation

Work Shift

Flexible hours based on class schedule

Required Materials

• Resume/CV


• 3 work references with their contact information; at least one reference should be from a supervisor


• Letter of interest


• Work-study verification

Employment Eligibility

Please confirm your eligibility for this position here: http://www.utexas.edu/hr/student/student_acad_employment.html

Retirement Plan Eligibility

Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

• E-Verify Poster (English and Spanish) [PDF]


• Right to Work Poster (English) [PDF]


• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world.

Comments and Inquiries

Email comments to [e-mail]. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at [phone], or toll-free at [phone]. UT Austin is a Tobacco-free Campus