Student Experience Communications Manager

University of Texas; Utah; On-site; USD 45,000 - 55,000; Full time

Job summary

The University of Texas at Austin is seeking a Student Experience Communications Manager to shape the college’s liberal arts student journey through branding, marketing, and strategic communications. You will lead social media strategies, coordinate events, and collaborate with campus partners to promote career opportunities across the Liberal Arts Career Services team.

You will supervise student interns, manage content calendars, and work with Public Affairs to strengthen LinkedIn and other

Qualifications

• Bachelor’s degree required.
• At least three years in branding, marketing, or communications strategy.
• Excellent project management, interpersonal and written/oral communication skills.
• Experience working across programs and teams to reach goals.
• Ability to manage competing priorities, work independently and with others.
• Proficiency in MS Office and social media channels.
• At least 2 years supervising advertising, promotions, and media work.

Responsibilities

• Build and maintain relationships with faculty, staff, and campus partners to promote the liberal arts student experience.
• Expand the career ecosystem model across the College and integrate career initiatives into student experiences.
• Manage marketing requests for Liberal Arts Career Services.
• Lead social media strategy for the Liberal Arts Career Services Instagram account.
• Coordinate content calendars and align with content goals.
• Collaborate with Public Affairs on LinkedIn and career-related content.
• Enhance presence and activity on social platforms.
• Lead event marketing, digital media, and print materials for Career Services events.
• Provide live coverage for events via social media and media needs.
• Support event operations for Liberal Arts Career Services and College events.
• Track liberal arts student trends and maintain engagement with student groups.
• Recruit, interview, and supervise student marketing interns and lead meetings.

Skills

Branding

Marketing strategy

Communication

Project management

Cross-team collaboration

MS Office

Social media management

Supervisory experience

Education

Bachelor's degree

Job description

Job Posting Title: Student Experience Communications Manager

Hiring Department: College of Liberal Arts

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

Job Details: General Notes

What benefits do I receive with UT? The university offers an impressive benefits package. For more details on benefits, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards

For more information about the College of Liberal Arts, please visit: https://liberalarts.utexas.edu/

Our college seeks to build a supportive, growth-minded community and cultivate outstanding and courageous leaders.

For more information on the college staff leadership academy, please visit: https://liberalarts.utexas.edu/resources-for-faculty-staff/staff-leadership-academy/

For more information on college staff professional development, please visit: https://wikis.utexas.edu/display/larc/Staff+Professional+Development+Fund

Responsibilities

• Relationship Management: Collaborate and communicate with faculty, staff, and other campus partners to promote the dynamic liberal arts student experience, providing accurate and positive information about career possibilities.
• Support the expansion of the career ecosystem model across the College, infusing career initiatives across the student experience.
• Manage marketing requests from within the Liberal Arts Career Services team.
• Social Media Management: Lead strategy for Liberal Arts Career Services’ Instagram account including identifying audiences, content pillars, and formats.
• Manage content calendar in accordance with content goals.
• Collaborate with Public Affairs on LinkedIn strategy and provide career related content.
• Enhance presence and increase activity and impact across both platforms.
• Event Marketing and Support: Lead and coordinate marketing efforts for Liberal Arts Career Services events including social media promotion, digital media, and print materials.
• Manage live coverage of events including social media and photography/videography needs.
• Support with event operations for Liberal Arts Career Services and College of Liberal Arts events.
• Student Connections: Maintain pulse of liberal arts student trends, behaviors, and interests.
• Manage relationships with liberal arts student groups by communicating with student leaders and staff/faculty advisors, providing career resources and updates, and attending meetings or events to promote career initiatives.
• Student Marketing Intern Supervision: Establish candidate pools, interview, engage, and train student marketing interns.
• Assign and supervise tasks directly for student marketing interns.
• Lead regular team meetings, provide feedback, and coordinate professional development for students.
• Website Management: Ensure consistency and accuracy with career content on department pages, working directly with departments to create tailored content as needed.
• Gather, audit, and analyze existing content.
• Support the Liberal Arts Career Services website with maintenance, updating and enhancing content for greater engagement and student success.
• Other related duties and functions as assigned and based on the evolving needs of the College.

Required Qualifications

• Bachelor’s degree.
• At least three years of branding, marketing, or communication strategy experience.
• Excellent project management abilities, interpersonal skills, and oral and written communication skills.
• Experience working across programs and teams to achieve goals.
• Ability to manage competing priorities, working independently and in collaboration with others.
• Proficiency in MS Office Suite and social media channels.
• At least 2 years professional or paraprofessional supervisory experience buying advertising, developing, and implementing special promotions, electronic media production, print production, sales, and/or marketing professional entertainment events.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience building and cultivating strong partnerships in a university setting.
• Demonstrated experience and interest in serving university students.
• Skill with innovating and taking initiative to address needs of wide variety of stakeholders.
• Adaptability amid ambiguity and cross-team collaboration.
• Experience with equipment and processes used in the position’s specific areas of responsibility, including automated systems.

Salary Range

$50,000 + depending on qualifications

Work Conditions

Work in typical office environment

Repetitive use of keyboard at a workstation

May require additional work hours during peak periods.

Required Materials

Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers.

Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and to the campus security. If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

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