Student Assistant - Web Design & Development - Hybrid

Theuniversityunion; Sacramento (CA); Hybrid; USD 30,000 - 41,000; Part time

Job summary

Covered California is seeking a part-time Student Assistant in the Information Technology Department to support the daily maintenance and operation of our consumer-facing websites and applications. This UEI position is off-campus, non-benefited, with flexible hours Monday–Friday 8 AM–5 PM and a typical schedule up to 24 hours per week during the academic year.

Candidates must be enrolled as a college student, meet minimum prerequisites, and have familiarity with HTML and CSS; pre-employment

Qualifications

• Maintain confidentiality at all times.
• Exercise critical thinking.
• Maintain a professional attitude.
• Be punctual and exercise good judgement.
• Previous IT role and/or graphic design with strong customer service.
• Familiarity with HTML and CSS, and basic understanding of how websites work.

Responsibilities

• ServiceNow Ticket Management - Handle incoming support requests, research solutions to technical issues, and resolve tickets in a timely manner.
• Front end Development Support - Help develop and update consumer-facing website.
• Content Management - Add and update text, images, and other content on the website.
• Testing and Quality Assurance - Check that everything on the website works properly and report any problems.
• Design and Asset Preparation - Create and prepare images and graphics for use on the website.
• Technical Support and Documentation - Help organize project information and assist team members when they need support.

Skills

Confidentiality

Critical thinking

Professional attitude

Punctuality

Customer service

HTML basics

CSS basics

IT experience

Graphic design

Tools

ServiceNow

Job description

• Job Category Part-time, Off-campus, Covered CA
• Employee Type Student Assistant
• Manage Others No

Covered California (CVRDCA), the California Health Care Benefits Exchange, is seeking to hire one Student Assistant in the Information Technology Department to assist the Consumer Product Development team. This position will support the routine maintenance and operation of our consumer-facing websites and applications.

Requirements

Conditions of

Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.

UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week’s notice.

UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.

Prerequisites

Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list.

Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.

Students declared major must match the major(s) listed in the job posting.

Majors/Fields of Study

Computer Information Systems, Computer Science and Engineering, Management Information Systems (MIS), Graphic, UX or Web Design.

Work Schedule

Flexible workdays and work hours, Monday – Friday, between 8 AM – 5 PM. The final work schedule will be determined by the supervisor.

Additional Work Schedule

Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday – Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).

Compensation

$22.00 - $30.00 per hour

Minimum Qualifications

• Must have the ability to maintain confidentiality at all times.
• Must have the ability to exercise critical thinking.
• Must be able to maintain a professional attitude.
• Must be punctual and exercise good judgement.
• Previous experience in an information technology role and/or graphic design with excellent customer service skills.
• Familiarity with HTML and CSS, and basic understanding of how websites work.

Preferred Qualifications

Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.

Duties and Responsibilities

• ServiceNow Ticket Management - Handle incoming support requests, research solutions to technical issues, and resolve tickets in a timely manner.
• Front end Development Support - Help develop and update consumer-facing website.
• Content Management - Add and update text, images, and other content on the website.
• Testing and Quality Assurance - Check that everything on the website works properly and report any problems.
• Design and Asset Preparation - Create and prepare images and graphics for use on the website.
• Technical Support and Documentation - Help organize project information and assist team members when they need support.

Physical Requirements

Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.

Working Conditions

Work is performed in a hybrid environment.

Students/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home.

Summary

Covered California is an easy-to-use marketplace implementing the federal Patient Protection and Affordable Care Act in California. Through Covered California, you and your family can compare affordable, quality health insurance options and choose the one that best fits your needs and budget. By law, your coverage can’t be dropped or denied if you have a pre-existing medical condition or if you get sick. You may even be able to get financial assistance through Covered California to make your health coverage more affordable.

The Consumer Product Development team delivers clear, accessible, and consistent web experiences for consumers and internal partners through user-centered design, scalable systems, and cross-functional collaboration.To learn more visit: coveredca.com

Additional Information

• Job Requisition # 722079371
• Agency/Department Covered CA (Health Benefits Exchange)