Student Assistant - Information Technology (IT) Assistant (Richmond, CA)

Theuniversityunion; Richmond (CA); On-site; USD 2,755,000 - 3,031,000; Part time

Job summary

The California Department of Public Health (CDPH) in Richmond seeks a student assistant to provide IT support in our laboratory campus. The role emphasizes hands-on hardware and software installation, user assistance, and teamwork in a fast-paced environment.

You will install and configure hardware and software, assist with mobile devices, and support remote users. The position offers a flexible part-time schedule with 24 hours per week during the academic year, and pre-employment checks are

Qualifications

• Must be a college student attending classes during the regular term.
• Enrolled in required unit load for undergrad or grad students as specified.
• Must reside in California and be able to work on site at the Richmond campus.

Responsibilities

• Assist with installing, configuring, and imaging new computer hardware.
• Assist with installing, configuring, and troubleshooting software.
• Support mobile devices issued by the state and personal devices as needed.
• Provide general technical support for campus software and remote users.
• Troubleshoot network equipment and servers and document procedures.

Skills

Customer service

Team player

Effective communication

Education

High school diploma

Tools

Microsoft Windows

Microsoft Office

Microsoft Teams

Job description

• Base Pay $20.00 - $22.00 / Hour
• Job Category Part-time, Off-campus , California Department of Public Health
• Employee Type Student Assistant
• Required Degree High school
• Manage Others No

Description

The California Department of Public Health (CDPH) is seeking to hire a detail-oriented, energetic, personable, and self-motivated student assistant for an opportunity at our Richmond laboratory campus. The ideal candidate will be able to take initiative, demonstrate strong customer service skills, and work effectively as part of a team in a fast-paced environment. This position also offers valuable experience with new and emerging technologies in both office and laboratory settings.

Requirements

Conditions of Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.

UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week’s notice.

UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.

Prerequisites

Must be a college student attending classes during the regular term (fall, spring, and winter, if applicable) at an accredited college or university.

To view our current affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf.

Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.

Students declared major must match the major(s) listed in the job posting.

Majors/Fields of Study

Computer Information Systems, Engineering (all concentrations), or Information Technology (All concentrations).

Work Schedule

Flexible workdays and work hours, Monday – Friday, between 8 AM – 5 PM. The final work schedule will be determined by the supervisor.

Additional Work Schedule

Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday – Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).

Compensation

$20.00 - $22.00 per hour

Minimum Qualifications

• Student Assistants must have good customer services skills and the ability to work well in a fast-paced environment as a team member.
• Maintain consistent and regular attendance; communicate effectively (verbally and in writing) in dealing with the public and/or other employees.
• Develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools, and equipment.
• Complete assignments in a timely and efficient manner.
• Adhere to departmental policies and procedures.

Preferred Qualifications

• Strong analytical skills.
• Ability to learn quickly and work independently.
• Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.

Duties and Responsibilities

• Assist with installing, configuring, and imaging new computer hardware.
• Assist with installing, configuring, and troubleshooting software.
• Assist with installing and configuring state issued mobile devices as well as personal devices.
• Installation and troubleshooting the Microsoft family of products including Microsoft OS, Microsoft Office, Microsoft Teams, for example.
• Provide general technical support of various software’s used on campus.
• Provide support to remote users.
• Troubleshoot network equipment and servers.
• Document procedures and create training guides related to work tasks.
• Other work as required that may include Administrative and Clerical Support.

Physical Requirements

Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.

Working Conditions

Work is performed in a office environment.

Apply by: October 09, 2026

Summary

The California Department of Public Health (CDPH) protect the public's health and supports creation of positive health outcomes for individuals, families, and communities in collaboration with local health departments and state, federal and private partners.

This position provides information technology support for programs and their laboratories on CDPH’s Richmond Laboratory Campus, a 29-acre site in Richmond, California. Parking and a BART shuttle service are provided.

• Agency/Department Public Health, CA Dept of