Student Advising Operations Lead (Hybrid)

The George Washington University; Washington (District of Columbia); Hybrid; USD 56,000 - 73,000; Full time

Job summary

The George Washington University Elliott School of International Affairs in Washington, DC is seeking an Administrative Associate, Undergraduate Academic Advising. The role ensures smooth operations of the undergraduate advising office, supervises front desk staff, manages communications, and tracks expenses.

Responsibilities include updating the undergraduate website, coordinating events and newsletters, maintaining scheduling tools, generating data for annual reports, and supporting position

Qualifications

• Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
• Experience supervising student-employees.
• Experience managing an office and creating a welcoming environment for students and colleagues.
• Experience with procurement card purchasing and expense reporting and reconciliation.
• Experience supporting event logistics and overseeing vendors.
• Experience with CRMs and data reporting systems.
• Strong written communication skills. Experience with online newsletters, social media, and web content management.
• Interest in higher education administration.

Responsibilities

• Recruits, hires, trains, and supervises up to ten Front Desk Assistants (student-employees).
• Manages schedules and workload; participates in leadership team meetings.
• Maintains and updates internal personnel and advising documents and forms.
• Oversees office supply inventory and ordering, tracking P-Card expenses, and submitting expense reports.
• Monitors facilities and IT needs and submits tickets to get issues resolved.
• Provides administrative support to position searches and office staff functions.
• Maintains undergraduate website content and ADA compliance; coordinates events and newsletters.
• Manages the academic advising online appointment scheduling tool and data for reports.

Skills

Supervising student-employees

Office management

Procurement card purchasing

Expense reporting

Event logistics

CRMs and data reporting systems

Written communication

Online newsletters / social media /web

Education

Bachelor’s degree

Job description

The George Washington University Elliott School of International Affairs in Washington, DC is seeking an Administrative Associate, Undergraduate Academic Advising. The role ensures smooth operations of the undergraduate advising office, supervises front desk staff, manages communications, and tracks expenses.

Responsibilities include updating the undergraduate website, coordinating events and newsletters, maintaining scheduling tools, generating data for annual reports, and supporting position