Administrative Associate, Undergraduate Academic Advising

George Washington University; Washington; Hybrid; USD 37,000 - 48,000; Full time

Job summary

The George Washington University Elliott School of International Affairs (ESIA) seeks an Administrative Associate for Undergraduate Academic Advising. The role ensures smooth operations of the advising office, supervising front desk assistants, handling communications, and tracking expenses.

The position supports website updates, newsletters, events, and data reporting. Hybrid work is required with some in-office days in Washington, DC, and some remote work.

Qualifications

• Bachelor's degree in an appropriate area of specialization. Degree must be conferred by the start date of the position.
• Experience supervising student-employees is preferred.
• Experience managing an office and creating a welcoming environment for students and colleagues.
• Experience with procurement card purchasing, expense reporting and reconciliation.
• Experience supporting event logistics and overseeing vendors.
• Experience with CRMs and data reporting systems.
• Strong written communication skills; experience with newsletters, social media, and web content management.
• Interest in higher education administration.

Responsibilities

• Recruits, hires, trains, and supervises up to ten Front Desk Assistants (student-employees).
• Participates in leadership team meetings and improves office operations, processes and policies.
• Maintains and updates internal personnel and advising documents and forms.
• Oversees office supplies, tracks P-Card expenses, and submits expense reports.
• Monitors facilities and IT needs and submits tickets for resolution.
• Provides administrative support for position searches and staff functions.
• Maintains the undergraduate website and ADA compliance; supports student communications.
• Coordinates advising office events, room reservations, catering logistics, and onsite support.
• Manages online appointment scheduling and prepares semester calendar memos.
• Collects and analyzes data for annual undergraduate advising report.

Skills

Supervising student-employees

Office management

Written communication

Event logistics

Data reporting systems

Education

Bachelor's degree

Tools

CRMs

Data reporting systems

Procurement card purchasing

Job description

JOB OVERVIEW

The George Washington University Elliott School of International Affairs (ESIA) is one of the world's leading schools of international affairs and one of the largest schools of international affairs in the United States. Located in the heart of Washington, D.C., its mission is to educate the next generation of international leaders, conduct research that advances understanding of important global issues, and engage the policy community in the United States and around the world.

Administrative Associate, Undergraduate Academic Advising

The Administrative Associate, Undergraduate Academic Advising, is responsible for the effective and efficient operations of the undergraduate academic advising office, including the supervision of the front desk staff, managing communications, ordering supplies, and tracking P-Card expenses and expense report reconciliation. The specific duties include:

Office Management & Operations

• Recruits, hires, trains, and supervises up to ten Front Desk Assistants (student-employees). Manages their schedules and workload.
• Participates in the weekly leadership team meetings to develop the staff meeting agendas and discuss possible changes to improve office operations, processes and policies.
• Maintains and updates internal personnel and advising documents and forms.
• Oversees office supply inventory and ordering, tracking P-Card expenses, and submitting expense reports.
• Monitors facilities and IT needs and submits tickets to get issues resolved.
• Provides administrative support to position searches and office staff functions.

Communications & Events

• Maintains the undergraduate website to include making updates, creating new content and reviewing for ADA compliance.
• Serves on the student communications committee and assists with the overall student communications and outreach plan.
• Creates and sends the bi-weekly undergraduate academic advising newsletter and sends additional student communications via Constant Contact.
• Coordinates various events for the Advising office and Elliott School including room reservations, marketing promotion, catering logistics, and onsite assistance.
• Provides virtual meeting support as needed.

Advising Team Support

• Manages the academic advising online appointment scheduling tool.
• Prepares and updates the semester calendar memo for the team - a document that includes important dates and deadlines, required events and advising expectations.
• Collects, analyzes and presents student‑advisor interaction data for the annual undergraduate advising report and to inform advising practices.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

This is a hybrid position with some days in the office in Washington, DC, and some days remote.

Minimum Qualifications

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications

• Experience with and enjoys supervising student-employees.
• Experience managing an office and enjoys creating a welcoming environment for students and colleagues.
• Experience with procurement card purchasing and expense reporting and reconciliation.
• Experience supporting event logistics and overseeing vendors.
• Experience with CRMs and data reporting systems.
• Strong written communication skills. Experience with online newsletters, social media, and web content management.
• Interest in higher education administration.

Hiring Range

$26.82 - $34.89

GW Staff Approach to Pay

How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

Job Details

• Campus Location: Foggy Bottom, Washington, D.C.
• College/School/Department: Elliott School of International Affairs (ESIA)
• Family: Administration
• Sub-Family: Administrative / Operations
• Stream: Individual Contributor
• Level: Level 1
• Full‑Time/Part‑Time: Full‑Time
• Hours Per Week: 40
• Work Schedule: Monday through Friday, 8:30 - 5:30
• Will this job require the employee to work on site?: Yes
• Employee Onsite Status: Hybrid
• Telework: Yes
• Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
• Special Instructions to Applicants: Employer will not sponsor for employment Visa status
• Internal Applicants Only?: No
• Posting Number: S014499
• Job Open Date: 10/02/2026
• Job Close Date:
• Background Screening: Successful Completion of a Background Screening will be required as a condition of hire.
• EEO Statement: The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.