Advising Operations Lead (Hybrid)

George Washington University; Washington; Hybrid; USD 37,000 - 48,000; Full time

Job summary

The George Washington University Elliott School of International Affairs (ESIA) seeks an Administrative Associate for Undergraduate Academic Advising. The role ensures smooth operations of the advising office, supervising front desk assistants, handling communications, and tracking expenses.

The position supports website updates, newsletters, events, and data reporting. Hybrid work is required with some in-office days in Washington, DC, and some remote work.

Qualifications

• Bachelor's degree in an appropriate area of specialization. Degree must be conferred by the start date of the position.
• Experience supervising student-employees is preferred.
• Experience managing an office and creating a welcoming environment for students and colleagues.
• Experience with procurement card purchasing, expense reporting and reconciliation.
• Experience supporting event logistics and overseeing vendors.
• Experience with CRMs and data reporting systems.
• Strong written communication skills; experience with newsletters, social media, and web content management.
• Interest in higher education administration.

Responsibilities

• Recruits, hires, trains, and supervises up to ten Front Desk Assistants (student-employees).
• Participates in leadership team meetings and improves office operations, processes and policies.
• Maintains and updates internal personnel and advising documents and forms.
• Oversees office supplies, tracks P-Card expenses, and submits expense reports.
• Monitors facilities and IT needs and submits tickets for resolution.
• Provides administrative support for position searches and staff functions.
• Maintains the undergraduate website and ADA compliance; supports student communications.
• Coordinates advising office events, room reservations, catering logistics, and onsite support.
• Manages online appointment scheduling and prepares semester calendar memos.
• Collects and analyzes data for annual undergraduate advising report.

Skills

Supervising student-employees

Office management

Written communication

Event logistics

Data reporting systems

Education

Bachelor's degree

Tools

CRMs

Data reporting systems

Procurement card purchasing

Job description

The George Washington University Elliott School of International Affairs (ESIA) seeks an Administrative Associate for Undergraduate Academic Advising. The role ensures smooth operations of the advising office, supervising front desk assistants, handling communications, and tracking expenses.

The position supports website updates, newsletters, events, and data reporting. Hybrid work is required with some in-office days in Washington, DC, and some remote work.