Student Administrative Assistant – Advising & ISS

Berklee College of Music; Boston (MA); On-site; USD 19,000 - 28,000; Part time

Job summary

Berklee College of Music in Boston offers on-campus student employment through the Center for Student Advising and Success. This role supports ISS operations, processes I-20s, OPT applications, and communicates with students to ensure compliance and timely updates.

You will manage advisor paperwork, email accounts, and data entry in ISSM and Colleague, while maintaining confidentiality and collaborating with Advisors and staff.

Qualifications

• Maintains confidentiality and professionalism.
• Detail-oriented and meticulous in handling documents and records.
• Takes initiative and follows directions effectively.
• Excellent oral and written communication skills.
• Works well independently and as part of a team.
• Thrives in a fast-paced environment and manages multiple tasks.

Responsibilities

• Manage and organize daily Advisor paperwork (download and print I-20s, distribute to issuing Advisor).
• Manage ISSM and ISS Assistant email accounts; respond to notices from USCIS.
• Process OPT work permits and related cards; handle Social Security cards as they arrive.
• Prepare I-20s and update ISSM/Colleague databases; notify students for pick-up.
• Data entry and check-in processing in ISSM and Colleague around arrival and orientation.
• Assist during semester check-in and provide constructive feedback and initiative.

Skills

Detail-oriented

Communication

Tech proficiency

Time management

Problem solving

Team player

Multitasking

Education

Current Berklee student

Enrolled at least half-time

Tools

ISSM database

Colleague

Job description

Berklee College of Music in Boston offers on-campus student employment through the Center for Student Advising and Success. This role supports ISS operations, processes I-20s, OPT applications, and communicates with students to ensure compliance and timely updates.

You will manage advisor paperwork, email accounts, and data entry in ISSM and Colleague, while maintaining confidentiality and collaborating with Advisors and staff.