Student Admin/Office Assistant - Keck Tour Guide

PeopleAdmin, Inc.; Orange (CA); Hybrid; USD 19,000 - 27,000; Part time

Job summary

Chapman University in Orange, CA is seeking a Student Administrative/Office Assistant and Keck Center Tour Guide for Schmid College. You will welcome prospective students and families, lead guided tours of the Keck Center, and share information about academic programs and student life.

The role involves representing Schmid College professionally, delivering tours, and supporting recruitment efforts. You will assist with administrative tasks, event support, and training of new guides while

Qualifications

• Strong interpersonal and customer service skills for interacting with prospective students and families.
• Excellent verbal communication and public speaking skills.
• Ability to memorize and accurately present tour information and scripted content.
• Professional, dependable, and able to represent Schmid College positively.
• Ability to work independently and with others on tour guides and staff.
• Strong organizational skills and attention to detail.
• Capable of assisting with administrative tasks and event support.
• Comfortable leading walking tours with groups of varying sizes.

Responsibilities

• Greet families and lead tours through the Keck Center.
• Answer questions about academics and student life.
• Memorize and adhere to a tour script.
• Lead tours solo or with a partner.
• Assist with training new tour guides.
• Develop skills in public speaking, customer service, and problem solving.
• Support administrative duties and event tasks as needed.
• Interact positively with prospective students and families.

Skills

Interpersonal skills

Public speaking

Memorization

Customer service

Administrative tasks

Event support

Problem solving

Team collaboration

Walking tours

Education

Declared a major in Schmid College

Job description

Student Title Classification Information

Academic Year

Academic Year Academic Year 2026-2027

Term or Semester

Term or Semester All Academic Year

Is this Role for an Undergrad or Grad Student?

Is this Role for an Undergrad or Grad Student? Undergrad

Anticipated Pay Range

Anticipated Pay Range $16.90 - $16.90

Pay Range Information

Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Serve as a Student Administrative/Office Assistant and Keck Center Tour Guide for Schmid College by welcoming prospective students and families, leading guided tours of the Keck Center, and providing information about academic programs and student life. Represent Schmid College in a professional and engaging manner while delivering tours, answering questions, and supporting recruitment efforts. Assist with administrative tasks, event support, and occasional training of new tour guides while developing skills in public speaking, customer service, and problem-solving.

Responsibilities

• Greeting families, leading tours through all three floors of the Keck Center
• Answering questions pertaining to academics and student life at Schmid College
• The Keck Center Tour Guide will be expected to memorize and adhere to a script
• The Keck Center Tour Guide will typically lead tours solo and or with partner
• May occasionally help to train new tour guides
• The Keck Center Tour Guide will be trained and mentored to gain knowledge about Schmid College and develop skills in public speaking, customer service, and problem solving.
• Aids with administrative duties and event support as needed.
• Will interact positively with prospective students and families.

Required Qualifications

• Strong interpersonal and customer service skills with the ability to interact professionally with prospective students, families, faculty, staff, and visitors.
• Excellent verbal communication and public speaking skills.
• Ability to learn, memorize, and accurately present tour information and scripted content.
• Dependable, professional, and able to represent Schmid College in a positive manner.
• Ability to work independently and collaboratively with other tour guides and staff.
• Strong organizational skills and attention to detail.
• Ability to assist with administrative tasks and event support activities.
• Comfortable leading walking tours and engaging with groups of varying sizes.

Desired Qualifications

• Declared a major within the Schmid College of Science and Technology.
• Familiarity with Schmid College academic programs, resources, and student life.

Special Instructions to Applicants

Budget Information

Is Federal work-study required? With or Without FWS

Pre-screening Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Resume

Optional Documents

• Cover Letter
• 3 References Listed on One Page

MAIN CAMPUS
One University Drive
Orange, CA 92866
[phone]

RINKER HEALTH SCIENCE CAMPUS
9401 Jeronimo Road
Irvine, CA 92618

© 2019 CHAPMAN UNIVERSITY

The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.