Global Education Advisor

Chapman University; Irvine (CA); On-site; USD 39,000 - 41,000; Full time

Job summary

Chapman University in Orange, CA seeks a Global Education Advisor to support recruitment, pre-departure, while-abroad, and re-entry phases of education abroad opportunities for Chapman students. You will advise on programs including semester abroad, faculty-led, and international internships.

Reporting to the Assistant Director of Global Education, you will work with the Center for Global Education to implement marketing strategies, coordinate events, and maintain student records in Terra Dotta.

Qualifications

• 1–2 years of experience in international education, advising, or student services.
• Excellent written and verbal communication with diverse audiences.
• Commitment to working with students from diverse and underrepresented populations.

Responsibilities

• Advise students on outbound education abroad programs, locations, processes, and credits.
• Coordinate campus events and information sessions related to education abroad.
• Maintain accurate student records in Terra Dotta Software.
• Develop strategies to increase participation from underrepresented student populations.
• Support risk management and emergency response for students abroad.
• Provide guidance on immigration documentation, housing, and course registration.
• Coordinate course selection and registration for incoming students with academic departments.

Skills

Communication

Advising

Program coordination

Tools

Terra Dotta

MS Office

Job description

Please see Special Instructions for more details.

At Chapman University, we believe collaboration thrives through in-person engagement. This position is fully on campus, and employees work alongside colleagues, faculty, students, and staff each day to support our vibrant university community.

Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.

Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.

The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.

Position Information

Position Title

Position Type

Position Type Regular

Job Number

Job Number SA89724

Full or Part Time

Full or Part Time full-time 40 hours weekly

Fair Labor Standard Act Classification Non-Exempt

Anticipated Pay Range

Anticipated Pay Range $28.00-$30.50

Pay Range Information

Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Position Summary Information

Job Description Summary

The Global Education Advisor within the Center for Global Education performs a variety of duties in support of the recruitment, pre-departure, while abroad, and re-entry phases of education abroad opportunities for Chapman students. Advise on a portfolio of programs including semester abroad, faculty-led, and international internships. The Global Education Advisor reports to the Assistant Director of Global Education and works closely with the entire Center for Global Education team to support office-wide strategic goals. Gain experience with other areas of office leadership including on-boarding, training and development, marketing, or social media.

Responsibilities

Global Education Advising

• Serve as the designated global education advisor and point of contact to students within a specific college(s). Advise students on all outbound education abroad programs (semester abroad, faculty-led, and international internships), locations, processes, policies, billing, course credits, and procedures as it relates to student’s learning goals.
• Coordinate and present individually or as part of a team at: campus events for current and prospective students and families; major-specific education abroad information sessions, pre-departure orientations, workshops and returnee events; workshops for potential and current faculty leaders.
• Prepare and maintain accurate student records for education abroad programs within Terra Dotta Software.
• Develop strategies to foster education abroad participation from underrepresented student populations and academic disciplines to align with Chapman demographics.
• Support the Director and Assistant Director in risk management and emergency response for students abroad
• Act as a point of contact for students, parents, faculty, and staff with respect to education abroad questions and issues while complying with FERPA regulations.
• Provide input and implement education abroad marketing and communication strategies utilizing a variety of tools including classroom presentations, special events, and social media.
• Build and maintain professional relationships with key academic advisors, career advisors, and faculty to gain a thorough understanding of specific degree programs and their requirements, as well as become familiar with all global education programs that could satisfy those requirements.
• Identify program gaps in designated colleges and recommend new programs to fulfill academic needs.
• Advocate for the integration of education abroad into the curriculum, the mission, and accreditation processes. Identify opportunities for academic collaborations and conduct activities in support of mutual goals.
• Support University initiatives around equity, diversity, and inclusion and serve on a Chapman Diversity Project advisory group and/or campus committees

Program Support

• Maintain a general knowledge of main components of each outbound education abroad program in CGE’s portfolio. Make recommendations regarding changes or adjustments to programs.
• Represent the Center for Global Education in an official capacity to international and domestic partners.
• Assist with the coordination of campus visits from international guests or partners.
• Develop and enhance pre- and post-program opportunities for global education participants to facilitate deeper, continuous learning.
• Maintain involvement with professional associations, including attending conferences, presenting, and/or volunteering for leadership roles.
• Coordinate the incoming exchange student process from nomination through departure, including application review, acceptance, enrollment, and maintenance of accurate student records in Terra Dotta and University systems.
• Serve as the primary point of contact for incoming exchange students and partner institutions, providing guidance on immigration documentation, housing, health insurance, course registration, University policies, and campus resources.
• Coordinate course selection and registration for incoming exchange students in collaboration with academic departments, faculty, the Registrar’s Office, and other campus partners.
• Plan and facilitate incoming exchange student orientation, arrival activities, and ongoing engagement initiatives, including the Panther Pals peer-buddy program.
• Maintain exchange partnership information, enrollment balances, program dates, reports, and communications; collaborate with campus departments and international partners to support program operations and student success.

Required Qualifications

• 1-2 years of experience in international education, advising, or student services or an equivalent combination of education, training and work experience
• Excellent written, verbal, and personal communication to work closely with staff, faculty, students, families, and international partners in a variety of settings and with high levels of professionalism and diplomacy.
• Committed to working within a diverse environment and with students from diverse and underrepresented populations
• Proficiency with MS Office Suite, including Outlook.
• Ability to act autonomously and take initiative to problem-solve
• Ability to manage multiple priorities and effectively prioritize; a customer focus which includes students, families, faculty, staff, and external partners; diplomacy and composure in stressful situations
• Possess attention to detail
• Willingness and interest in always seeking to improve upon processes and practices
• Must be available to work occasional evening and weekend hours

Desired Qualifications

• Experience in student or academic advising
• Experience with Terra Dotta application management software
• Demonstrated creative and relevant marketing skills
• Knowledge of current trends and development in international education or higher education
• Experience studying, living, and/or working abroad

Special Instructions to Applicants

At Chapman University, we believe collaboration thrives through in-person engagement. This position is fully on campus, and employees work alongside colleagues, faculty, students, and staff each day to support our vibrant university community.

Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.

Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.

The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.

Minimum Number of References

Minimum Number of References 2

Maximum Number of References

Maximum Number of References 3

Pre-screening Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Resume
• Cover Letter
• 3 References Listed on One Page

Optional Documents

MAIN CAMPUS
One University Drive
Orange, CA 92866
[phone]
RINKER HEALTH SCIENCE CAMPUS
9401 Jeronimo Road
Irvine, CA 92618
© 2019 CHAPMAN UNIVERSITY

The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.