Student Accounts & Treasury Services Specialist

NorthWest Arkansas Community College; Arkansas; On-site; USD 22,000 - 25,000; Full time

Job summary

NorthWest Arkansas Community College (NWACC) seeks a Fiscal Support Specialist under Treasury Services. The role serves students, staff, parents and the community by handling student accounts, financial aid, and tuition-related inquiries with a focus on accuracy and courtesy.

You will balance daily cashiering, prepare deposits, and coordinate with college departments to resolve inquiries, while maintaining confidentiality and compliance with FERPA and Title IV policies.

Qualifications

• High school diploma or equivalent required.
• Two years of experience in student financial accounts, banking or related area.
• Knowledge of FERPA and confidentiality regulations.
• Strong customer service and communication skills.

Responsibilities

• Provide information on student services to students, staff, parents, and community members in person or by phone/email.
• Assess student needs and set up payment plans for current student accounts.
• Receipting, recording, refunding, and balancing tuition payments; balance cashiering sessions.
• Research and resolve student inquiries and disputes with campus departments.
• Handle sensitive information with discretion and maintain documentation.

Skills

Customer service

Cash handling

Communication

Problem solving

Attention to detail

Education

High school diploma or equivalent

Job description

NorthWest Arkansas Community College (NWACC) seeks a Fiscal Support Specialist under Treasury Services. The role serves students, staff, parents and the community by handling student accounts, financial aid, and tuition-related inquiries with a focus on accuracy and courtesy.

You will balance daily cashiering, prepare deposits, and coordinate with college departments to resolve inquiries, while maintaining confidentiality and compliance with FERPA and Title IV policies.