Coordinator of New Student and Community Relations

nwacc; Arkansas; On-site; USD 26,000 - 32,000; Full time

Job summary

NorthWest Arkansas Community College (NWACC) seeks a Coordinator of New Student and Community Relations to drive recruitment and outreach. You will engage prospective students, families, schools, and partners through on- and off-campus activities, guiding applicants through enrollment and maintaining records in the CRM.

The role reports to the Director of New Student Relations and focuses on events, partnerships, and frontline enrollment insights to support NWACC's goals.

Qualifications

• Bachelor's degree required.
• Two years of experience in program administration or student services.
• Strong communication and relationship-building skills.

Responsibilities

• Plan, coordinate, and execute recruitment events.
• Maintain relationships with high schools and community partners.
• Represent NWACC at outreach events and college fairs.
• Provide admissions information and guide enrollment steps.
• Use social media, email, and text messaging for outreach.
• Ensure accurate data entry in CRM and SIS.

Skills

Strong organizational skills

Excellent communication

Relationship building

Event planning

Social media outreach

Team collaboration

Education

Bachelor's degree

Job description

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.

As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.

NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

The Coordinator of New Student and Community Relations supports the college's recruitment and outreach efforts by engaging prospective students, families, schools, and community partners through on- and off-campus activities. Working under the direction of the Director of New Student Relations, this position executes recruitment initiatives, represents the college at outreach events, maintains recruitment records, and contributes frontline insights to support enrollment goals.

Essential Duties:

• Plan, coordinate, and execute recruitment events in alignment with established strategies, timelines, and priorities set by the Director of New Student Relations
• Maintain ongoing, event-based, and school-level relationships with assigned high schools and community partners to support recruitment activities
• Represent NWACC at high school visits, college fairs, job expos, and other outreach events
• Provide admissions information and guide prospective students through the enrollment process
• Use social media, email, and text messaging to communicate with prospective students
• Work collaboratively with other college departments to support recruitment efforts
• Ensure timely, accurate, and consistent entry of prospective student interactions and event outcomes in the college's CRM and Student Information System
• Assist with hiring, training, and supervising Student Ambassadors
• Organize and lead campus visits and tours
• Maintain a presence at NWACC's Bentonville and Springdale locations
• Travel locally using a personal vehicle (mileage reimbursed); most travel occurs during the workday, with occasional early mornings, nights, and weekends
• Additional duties may be assigned as necessary to support the goals and objectives of the department and college

Rate of Pay: $19.76 per hour*Higher compensation may be considered based on qualifications directly related to position

Completed applications received by 8/5/2026 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position

Required Qualifications:

• Bachelor's degree required
• Two years of experience in program administration, student services, or a related field

Knowledge, Skills, and Abilities:

• Strong organizational and communication skills
• Ability to build relationships and engage with diverse groups
• Experience planning and executing events
• Comfortable using social media and technology for outreach
• Ability to work independently and as part of a team

Physical Demands/Work Environment:

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is:

Frequently:

• Manipulate items with fingers, including keyboarding
• Sitting
• Standing
• Walking

Constantly:

• Hearing
• Repetitive motion
• Talking

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.

Environmental Conditions:

The following work environment characteristics are representative of those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required.

NWACC is an Equal Opportunity Employer, please see our EEO policy.