Division Operations & Student Services Specialist

nwacc; Arkansas; On-site; USD 21,000 - 30,000; Full time

Job summary

NorthWest Arkansas Community College (NWACC) in Arkansas seeks a Senior Administrative Specialist to support the Dean of Business and Computer Information Systems. You will coordinate meetings, communications, and confidential tasks while ensuring division operations run smoothly and in compliance with FERPA policies.

The role involves budgeting, scheduling, and cross-department collaboration. Strong data management and customer service are essential, with direct impact on student success and

Qualifications

• Associate degree and one year of related administrative, business management, or office support experience.
• Experience using Workday or similar enterprise resource planning, scheduling, or administrative systems.

Responsibilities

• Manage day-to-day division office operations for the Dean, including faculty relations, constituent communication, external partnerships, and coordination with local, state, and national organizations.
• Coordinate the Dean's meetings, communications, correspondence, and administrative support needs while handling confidential information with tact, discretion, and compliance with applicable College policies and FERPA regulations.
• Coordinate division course scheduling processes, including faculty load and compensation records, room scheduling, schedule entry, schedule changes, cancellations, and related updates in Workday, Ad Astra, and other College systems.
• Maintain division operational processes and records, including timesheets, work orders, supply orders, purchase orders, book orders, grade books, degree plans, budget records, meeting records, and correspondence with outside entities.
• Serve as a liaison for the division by providing information and assistance to students, faculty, staff, community organizations, governmental agencies, contractors, vendors, and other constituents regarding College programs, schedules, procedures, and requirements.
• Prepare, track, and report budget information, including monthly budget reports and related financial documentation to support division operations.
• Organize and maintain work files, reports, and division information using Excel, Word, Workday, Ad Astra, and other College software and database management systems.
• Collaborate with administrative staff, campus clubs and organizations, committees, and division personnel on projects, student support activities, and other assigned initiatives.
• Prioritize daily workflow, manage multiple projects, oversee assigned staff or work-study students, perform clerical support tasks.
• Additional duties as necessary to support department and college goals.

Skills

Administrative experience

Communication

Data analysis

Office software

Education

Associate degree

Tools

Workday

Ad Astra

Excel

Word

Job description

NorthWest Arkansas Community College (NWACC) in Arkansas seeks a Senior Administrative Specialist to support the Dean of Business and Computer Information Systems. You will coordinate meetings, communications, and confidential tasks while ensuring division operations run smoothly and in compliance with FERPA policies.

The role involves budgeting, scheduling, and cross-department collaboration. Strong data management and customer service are essential, with direct impact on student success and