Student Accounts Representative (Part-time) Staff Pool- Southwest College

Houston City College; Houston (TX); On-site; USD 16,531 - 24,796; Part time

Job summary

Houston Community College is seeking a detail-oriented cashier to support student accounts and financial services. You will accept payments, post vouchers and waivers, and ensure accuracy in line with college procedures.

You will also reconcile cashiering batches, handle deposits, and assist students with tuition and related services. Strong PC skills and familiarity with PeopleSoft and CashNet are preferred.

Qualifications

• High school diploma or GED equivalent required.
• One year experience in cashiering, preferably in a college or university business office.
• Bondable and proficient with a personal computer.
• Knowledge of PeopleSoft and CashNet preferred; strong customer service skills required.

Responsibilities

• Under supervision, accept and record payments using cashiering equipment and systems.
• Ensure transactions follow Cashiering Procedures Manual and reconcile batches.
• Assist with deposits and service indicators on student accounts.
• Support students with tuition, fees, refunds and related account inquiries.

Skills

Customer service

PC skills

Education

High school diploma or GED

Tools

PeopleSoft

CashNet

Job description

The Organization

Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open‑admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team

Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting‑edge academic and career tools, it also takes care of its people.

Opportunity

You: Innovator. Pacesetter. Agent of change. If you’re a tech savvy, process improvement-focused Student Champion with a talent for developing partnerships with communities and individuals, we’re looking for you.

Highlights: We are currently seeking an exceptional individual who will advance the institution’s proud tradition of excellence in academics, student life and community service.

Summary

Assist with financial transactions in the assigned college which includes receipting and recording payments, posting third‑party tuition vouchers / Letters of Financial Guarantee, or Purchase Orders, and attaching waivers or exemptions on eligible student accounts. Assist with student accounts in connection with service indicators and its impact on the services that can be extended to the students.

Essential Duties and Responsibilities

• Under general supervision, accept and record payments using the cashiering equipment and system installed and in place in the college; payments could be term payments on student accounts or departmental receipts.
• Ensure all transactions are handled based on the pertinent procedures set forth in the Cashiering Procedures Manual.
• Assist in reconciling cashiering batch; run all checks for deposit through the Remote Deposit system and prepare deposit slips for items to be picked by armored service or to be deposited physically to the bank.
• Place or review service indicators on student accounts as warranted by circumstances affecting the student accounts.
• Attach applicable waivers or exemptions on student accounts.
• Attach applicable B‑codes on accounts sponsored by third parties.
• Assist students in areas concerning their financial account records, including tuition and fee charges, refunds, 1098‑T, and related matters.

Education

High school diploma or GED equivalent required.

Experience

One (1) year experience in cashiering, preferably in a college or university business office.

Knowledge, Skills, and Abilities

• Must be bondable.
• Skilled in the use of a personal computer.
• Knowledge of PeopleSoft and CashNet preferred.
• Customer service skills required.

EEO Statement

Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non‑discrimination policies:

Sandra Jacobson, Interim Director EEO/Compliance/Title IX Coordinator
Office of Equal Opportunity and Title IX

PO Box 667517
Houston TX, 77266
713 718.8271 or [e-mail]

Accommodation

Individuals with disabilities, who require special accommodations to interview, should contact [phone].